Customer Service A Joke!

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★★☆☆☆
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  • Customer Service

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Guest's review of Black Horse Loans www.blackhorse.co.uk

★★☆☆☆

“Customer Service A Joke!”

Written on: 02/02/2013

Appauling customer service, called to speak to advisors about exisiting policy and was rudely spoken to and told information abruptly. easy to see why all the negitave feedback regarding them. Lot of 'hidden' fees which was not made aware of.

  • Loan Rate

  • Speed of Application

  • Customer Service

  • Value For Money

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Squishgalaxy's Comment

Written on: 13/01/2015

Hope you didn't get [name removed]! He terminates all his calls never in my life have u dealt with such people! Make monthly payments buy another car and to be told day before I collect it they cannot go ahead my own company declined ! I am leaving them ASAP!

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