Poor Service

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Amigo Loans - www.amigoloans.co.uk
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mike5839's review of Amigo Loans - www.amigoloans.co.uk

“Poor Service”

★☆☆☆☆

written by mike5839 on 05/09/2019

I was guarantor to a recent loan carried by a friend, she fell on hard times so Amigo constantly hounded me for payments. I decided in the end to pay up.I have since requested confirmation that the account is now closed and they have totally ignored me. My advise is IGNORE this outfit no matter how desperate things become.

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  • Speed of Application

  • Customer Service

  • Value For Money

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Amigoloans's Response to mike5839's Review

Written on: 15/01/2020

Thank you for your message, I’m sorry to hear you are unhappy with our service.

Before we paid out your loan we promised to keep you updated as to the situation of your account. This is important because, as guarantor, you are jointly and severally liable for the debt. We also want to ensure there are no surprises for you.

If you have further concerns as to whether the account is closed, I would encourage you to get in contact and we’ll be able to look into your concerns further. Thank you, Amigo Loans

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