BE very careful

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deddy's review of Teachers Pension

★★☆☆☆

“BE very careful”

Written on: 08/11/2018 by deddy (3 reviews written)

A very bureaucratic organistaion. Seems to have been taken over by Capita. Now offers a very poor customer experience. Does not offer any real information. They hide behind 'we cannot advise clients'. They don't even tell you when you need to claim and also try and get you onto their automated website which is very difficult to use. I had great difficulty getting my pension from these people. They are also not really supervised by their watchdog The pensions ombudsman - who are useless. I now check every month just in case there is a problem with payment.

  • Customer Service

  • Ease of Use

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