Life Insurance

Click here if this is your business
★☆☆☆☆
1.1 / 5
2% of users recommend this
Click here if this is your business
  • Customer Service

  • Ease of Use

  • Value For Money

maddieaddie's review of ReAssure - www.reassure.co.uk

★☆☆☆☆

“Life Insurance”

Written on: 23/11/2017 by maddieaddie (2 reviews written)

My father passed away recently and I put in a claim for his life insurance policy. Like many people here I have been messed about. Their paperwork asked for certain documents, which I duly sent. When I did not hear from them for a couple of months I telephoned them and was told they needed my passport, which I sent. Then they told me I needed to send my sisters passport (despite the fact she had signed a form confirming she was happy for them to deal only with myself). I have received much more money from his investments with the Halifax and they were much easier to deal with. These seem reluctant to pay out any money and I am getting fed up with them. When my dad originally took out this policy it was with Barclays and then changed to Reassure, I wish it had not.

  • Customer Service

  • Ease of Use

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0