JLT uses Unprofessional Delay Tactics

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SpencerC's review of JLT Employee Benefits - www.jltemployeebenefits.com

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“JLT uses Unprofessional Delay Tactics ”

Written on: 20/11/2015 by SpencerC (0 reviews written)

JLT Employee Benefits is a trading name of: JLT Benefit Solutions Limited and is the company with whom my former employer placed our pension money with.

Recently I met with a new financial adviser who reviewed my pensions and informed me that with JLT Employee Benefits I would have to wait until UK retirement age before I could access my funds but since I lived offshore I could use another vehicle called a SIPP to get access at 55. So after some review I decided to make the move on all of my UK Pensions and that is where the issues begun.

JLT at every level have bombarded us with new requests and documents to prove I am who I say I am and that I am making the right decision, all of which I appreciate but to be frank all of this could have been done in one round. JLT Benefits have been using long drawn out tactics to stall and delay my transfer and today I found out why.

I am retyping this out word for word just so you can understand what this company does to delay your transfers.

Please note we are unable to proceed with the transfer as the value transfer guarantee date expired on 18th September 2015. The scheme is only obliged to provide one transfer date within any 12 month period; any further requests will attract a fee of £250 plus VAT.

Having been with JLT Benefits for over 20 years I am shocked just how they treat their long term customers when they choose to move for their betterment!

I will be reporting them to the government bodies to ensure they are dealt with accordingly.

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Artofohm's Response to SpencerC's Review

Written on: 15/12/2015

JLT dragged the matter on until the time given ran out and charged £250 for for the privilege of repricing and have now dragged the matter on longer.

We initially submitted all of the requests back in May 2015 and today (December 2015) I received a letter from JLT outlining this "Please note, the process for transferring benefits can take more than 6 months from the date of request".

What a bunch of sheisters! Do not use this company for your company pension.

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Ukpensionsbah's Response to SpencerC's Review

Written on: 01/11/2017

The age of 55 is the earliest by law you can take pension in the uk and nothing to do with JLT. If your IFA told you that was because of JLT he or she is misleading you. Sorry to hear of your other problems with JLT but hope this helps.

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