Peachy.co.uk Reviews - www.peachy.co.uk

★★★★☆
3.7 / 5
67.1% of users recommend this
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Latest Reviews

★★★★★

“Efficient, no hassle and help when I needed it.”

Written on: 12/12/2018 by Hoodeu1970 (1 review written)

Applied online expecting to be declined, but Peachy helped me when other companies wouldn’t!!! Quick online application, straight forward and quick response with acceptance via email. Just in time for Xmas & I Had my loan within an hour!!! The site has plenty of help/support answers too for anyone unsure of certain things such as ‘Top up’ of your current loan... this is a great feature, you pay the current interest owed and then you can increase your loan, it seems like a handy safetynet… Read Full Review

By Peachyloans

Written on: 13/12/2018

Dear Hoodeu1970,

Thank you so much for your kind review.

Providing all customers with an exceptional service that exceeds industry standards is our ultimate goal and we are delighted to read your comments and kind words about our loans and application process. We put a lot of effort into making sure our application process is convenient and straightforward and that our customers are provided with affordable credit to help cover those unexpected expenses.

We deeply appreciate your endorsement and hope to serve you again.

Have a Peachy day!

Peachy.co.uk

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★★★★★

“Good service!”

Written on: 20/11/2018 by canaryparade (1 review written)

I've heard a lot of bad things about short term loans, but this one is great. Would advise you to keep on top of it, but if you pay back early, you save yourself a lot of interest costs… Read Full Review

By Peachyloans

Written on: 20/11/2018

Dear Canaryparade,

Thank you for your review.

We’re delighted you chose Peachy and are happy with the service you received!

We sincerely appreciate your positive feedback and hope you continue to use our service.

Have a Peachy day!

Peachy.co.uk

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★★★☆☆

“Great til.you get in trouble”

Written on: 20/09/2018 by hvCameron52 (1 review written)

Great service until you need help. I had my pay date changed. Out of my hands and peachy would not accommodate it. I understand once the loan is issued it can't be changed but no need to add on the interest daily til my new paydate. Absolutely disgusting way of making more money … Read Full Review

By Peachyloans

Written on: 20/09/2018

Hi,

Thank you for taking the time to share your experiences with Peachy.co.uk. It saddens us to hear that you have not been satisfied with our service.

It appears that the problem you are facing is that you have an outstanding loan and you needed to change the repayment date after the agreement has already been finalised with set dates.

We are deeply sorry for the inconveniences you’ve experienced and we would be happy to accommodate your needs and come to a mutually suitable agreement.

We would appreciate it if you could call us to discuss how we could change your loan repayment dates.

We hope you know we value you as a customer and we would also like to take this moment to thank you for pointing out ways in which we could further improve our service, we can assure you that we will take your comments into account.

Kind regards,

Peachy

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★★★★★

“Good service ”

Written on: 25/06/2018 by 48Pearson (1 review written)

Peachy is a quick and reliable service. I have no trouble in the past. Even when I missed a payment. The staff dealt with my situation in a positive way. I would recommend to friends and family it would be advisable to be in a working position before you take out a loan.There isn’t much dislike about peachy like any other loan companies the APR is high.I am just happy peachy could provide the service needef… Read Full Review

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★★★★★

“Peachy indeed!”

Written on: 25/06/2018

I had a loan with a different company in the past and was not impressed with their rates so decided on Peachy Loans and have never looked back. Their customer service is amazing and they always put the customer first so I will not be going anywhere else again.I like the apr too, Which is manageable and the fact there is no hostile pressure to take another loan, unlike some.All in all, a big thumbs up for Peachy!… Read Full Review

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★☆☆☆☆

“BAD PRACTICE”

Written on: 13/06/2018 by 1Price33 (1 review written)

Had a small loan with Peachy over 12 mths, repaid in full within a couple of weeks. My account was then closed & I am not eligable for another loan due to my lending history.They didnt get the interest they thought they would so clossed account & do not want my custome.... Peachy there are plenty more fish in the sea… Read Full Review

By Peachyloans

Written on: 14/06/2018

Dear 1Price33,

Thank you for your review. We always appreciate all feedback, good or bad, as it helps us further improve our service.

We are sorry to hear that you have been left disappointed by your experience with Peachy but hope you understand that we take responsible lending very seriously and in order to protect our customers – not to put them in a difficult financial situation, we assess each loan application on an individual basis to ensure that customers can actually afford the proposed credit commitment. We feel it’s a key factor in protecting our customers and ensuring they’re not provided with loans they might not be able to afford to repay.
Unfortunately, after completing all of our checks, we decided that it would be in your best interest for us to decline your most recent application.

We hope you accept our sincere apologies for any inconveniences we may have caused.

Please do not hesitate to contact us should there be any further information you require.

Kind regards,
peachy.co.uk

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Earle138's Response to 1Price33's Review

Written on: 14/06/2018

I can get loans with any other PDL, Peachy will not even allow me to apply for any further loans with them due to my financial history with peachy..borrowed twice payed loans back within weeks in full, instead of months.If I apply then I am directed to log in which then says account closed. my credit score as improved & my circumstances have never been better. The bottom line is that if you take a loan with Peachy & repay early (denying them the interest they would have heard)then they dont want your custom. Bad practice & goes totally against FCA guide lines.

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★☆☆☆☆

“Not good at all!”

Written on: 09/04/2018 by KieranSilkstone (1 review written)

So today I rang to make an arrangement to pay due to losing my job. It took me a lot to ring them as I suffer badly from anxiety and depression, so once on the call the lady told me I needed to complete an income and outgoing form and I informed here that I didn't feel comfortable with this and under the Data Protection Act 1998 I didn't have to do disclose any information I did not feel comfortable with, she then told me that if i did not do it then they could not agree to anything and the… Read Full Review

By Peachyloans

Written on: 10/04/2018

Hi,

We are sorry to hear you you've been left disappointed by your experience with Peachy.

We always help our customers in financial difficulties and exercise forbearance and consideration of the customer's circumstances, in particular in relation to those who are experiencing severe financial hardship. We would like to explain that the reason you were asked to provide some additional information about your financial circumstances was for us to be able to better assess your situation and to make sure we offer you the most suitable payment arrangement. Your income and expenditure statement forms the basis of your repayment plan as it shows exactly how much funds you have left at the end of the month to pay your creditors. As responsible lenders, we would not be able to set up a payment arrangement that's not based on what we know to be affordable for you.
We also take all customer feedback (both positive and negative) very seriously and can see that your complaint was accepted over the phone. We can assure you that we will investigate your complaint competently, diligently and impartially and send you our assessment of your complaint within 8 weeks the latest.

In the meantime, please do not hesitate to contact us should there be anything else w e could help you with.

Kind regards,
Peachy.co.uk

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★★★☆☆

“Could be improved”

Written on: 02/01/2018 by Kelleheryx382 (1 review written)

Peachy is a good service when it wants to be. I understand the level of criteria changes which can be annoying. The acceptance and payment process I have never had a problem with but applying for a new loan I have. My first peachy loan term was 3 months which I paid before even before 1 month ended. I was then declined for the next 12 months. I then took 400 over 6 months paid on time for four months then cleared on the 5th month. I was then declined again with peachy. My credit score has… Read Full Review

By Peachyloans

Written on: 03/01/2018

Dear Kelleheryx382,

Thank you for your review.

We always appreciate all feedback, good or bad, as it helps us further improve our service.

We are sorry to hear that you have been left disappointed by your experience with Peachy. We can only hope you understand that we take responsible lending very seriously and in order to protect our customers – not to put them in a difficult financial situation, we assess each loan application on an individual basis to ensure that customers can actually afford the proposed credit commitment. We feel it’s a key factor in protecting our customers and ensuring they’re not provided with loans they might not be able to afford to repay.

We are sorry we were not able to accept you as a customer but we do deeply appreciate your feedback.

Thank you again for your comments and please do not hesitate to contact us should you have any further queries.

Kind regards,

Peachy

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★★★★★

“Good deal for those times in need. ”

Written on: 08/12/2017 by Nyla10 (1 review written)

I found Peachy very helpful when I needed money in those white good needed replacing & soon!!! There was no problem at all. And the pay back deal was good too. All staff were helpful when needed and found the whole experience very useful… Read Full Review

By Peachyloans

Written on: 11/12/2017

Hi,

Thank you for taking the time to leave such a positive review about your experience with Peachy. We make every effort to ensure we offer the best loans that are tailored to each of our customer's specific needs. Our payment options are very flexible and we always offer affordable loans that help cover those unexpected expenses.

It is our aim to deliver exceptional service and your positive feedback means a lot to us!

Thanks again!

Peachy

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★☆☆☆☆

“Complete Farce ”

Written on: 28/10/2017 by Ryan124 (1 review written)

I have transferred you my payment today but I'm extremely dissatisfied with your service, I have tried to make my payment online since I received a message saying my payment was unsuccessful, I tried to contact you but your call centres don't operate on weekends and the fact that the money is in my account, my bank details are correct and you have just hit me with a late payment fee and negatively impacted my credit rating when I have never missed or been late… Read Full Review

By Peachyloans

Written on: 29/10/2017

Dear Ryan,

Thank you for your review, we always appreciate comments from our customers. We make every effort to ensure our service is excellent and we regret we have fallen short of your expectations.

We are sorry to hear that you've had problems making your payment on time. We would like to point out that we collect your payments from your debit card not directly from your bank account. Therefore, it is very important to ensure that you have registered up to date card details on your Peachy account. In case your debit card details have changed then we will not be able to collect the payment until you have updated them. To ensure our customers are always able to make their payments on time, we enable them access to their online Peachy account where you can update your card and make your payment whenever you want. Alternatively, you can always make us a bank transfer, we sent you our account details in the reminder email a day before your repayment date. In case you did make your payment via bank transfer then it might be that we just haven't received it yet. If this is the case, then you will not be asked to pay the late payment fee as we'll see when the payment was made.

We hope you accept our sincere apologies for any inconveniences we may have caused.

Please do not hesitate to contact us should you have any further question about your payment.

Kind regards,
Peachy Loans

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★☆☆☆☆

“CLUELESS”

Written on: 04/04/2017 by 74Kenny (1 review written)

DO NOT bother with these idiots. TOTALLY USELESS!!!… Read Full Review

By Peachyloans

Written on: 04/04/2017

Hi,

Customer satisfaction is very important to us and we are sorry to hear that you've been left disappointed by your experience with Peachy Loans. We take customer feedback (both positive and negative) very seriously and we would very much appreciate it if you would contact us or e-mail us to let us know which part of our service has disappointed you or if you have any suggestions on how we can make it better.

We promise to do our best to help you with your concerns and put things right if possible. We make every effort to make sure our service is excellent and would like to use your feedback to further improve our service.

Kind regards,
Peachy Loans

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★☆☆☆☆

“Total Rubbish”

Written on: 20/02/2017 by Wade95 (1 review written)

I have been waiting hours for a loan that was approved form them. I have gone else where for a loan. I have tried calling to cancel it, but there isn't anyone there. Useless company, really useless… Read Full Review

By Peachyloans

Written on: 21/03/2017

Dear Wade95,

Thank you for taking the time to leave feedback about your experience with Peachy Loans. We are very sorry to hear that you've been left disappointed by our service.

We can assure you we usually process applications within minutes and take great bride in the speed of our service.The only reason you may receive the funds later than expected is because we only process loan applications during our opening hours. We review each application on an individual basis and in case you submitted your loan request after our office hours, you would receive the loan first thing in the morning.

We are passionate about delivering a top notch service and we are sorry we have fallen short of your expectations. We would like to deeply apologise for any inconveniences we have caused and hope to be able to provide you with the exceptional service you deserve. We truly appreciate all of our customers and want to do our best to ensure that their experience with Peachy Loans exceeds all of their expectations.

Please, do not hesitate to contact us should you have any further queries.

Kind regards,
Peachy Loans

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Rev02's Comment

Written on: 24/03/2017

i'm concerned now about identity theft because they asked absolutely everything about me. I don't what's happening with my application because they said they'd sent an email for verification but the email never arrived.

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By Peachyloans

Written on: 28/03/2017

Hi,

Thank you for your comment.

We can assure you that you don't need to have any concerns about the security of information provided to Peachy. If we asked you for some additional information then it was for the sole purpose of assessing affordability and creditworthiness and verifying your identity. We always ensure that information collected from customers is kept secure and confidential. We are VeriSign certified for SSL encryption and all transmitted data is processed in accordance with our Privacy Policy and completely safe.

If however you have not received the verification e-mail or have any questions as to the status of your account or application then we would strongly advise you to contact our Customer Support Team.

Kind regards,
Peachy Loans

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★★★★★

“Peachy ”

Written on: 24/12/2016 by iristilley (1 review written)

Thank you for the cash I received it fast without any fuss I would ne happy to recommend you… Read Full Review

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★★★★★

“Fast & Efficient”

Written on: 21/12/2016 by lxMahoney1949 (1 review written)

Money was put into my account with no hassle, very fast and efficient… Read Full Review

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★★★★★

“Good prompt service!”

Written on: 16/12/2016 by 377Willoughby (1 review written)

A fabulous way to access funds when times are not good. Look after their customers very well. From good customer service support to the chance to win some prizes too! They make sure that going into any type of loan is within budget and is right for the individual. 10/10… Read Full Review

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★★★★★

“competition”

Written on: 16/12/2016 by JoselynCooley100 (1 review written)

WOW i won on the competition and the money was put into my bank within 10 minutes very highly reccomended Thank you… Read Full Review

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★☆☆☆☆

“BOMBARDED WITH CALLS AND TEXTS”

Written on: 15/09/2016 by Dominguez345 (1 review written)

I JUST APPLIED FOR PEACHY LOAN AND IM DISGUSTED THE AMOUNT OF CALLS AND TEXTS I HAVE GOT IN SPACE OF 5 MINUTES! 23 TEXTS!! THEY ALL COMPANIES WHO HAS BAD REVIEWS. I WAS RECOMMENDED TO YOUR COMPANY AND IM NOT HAPPY YOU GAVE MY DATA TO SOMEONE ELSE LIKE MILLION OF COMPANIES… Read Full Review

By Peachyloans

Written on: 27/09/2016

Hi,

Thank you for your review, we always appreciate comments from our customers. Customer satisfaction is very important to us and we are sorry to hear that you have been left disappointed by your experience with Peachy Loans.

We take responsible lending very seriously and abide by our statutory obligation to assess the borrower's ability to afford the proposed credit commitment. This means that in some cases, we may have to decline the customer's loan application. In this instance, we will do our best to help you find a suitable lender so you could still get the funds you applied for. We asked for and received your permission to do so, when you agreed to the terms and conditions of our service.

We can assure you that we were only trying to help and do not wish to cause you any additional distress. We hope you accept our sincere apologies for any inconveniences we may have caused. If you are worried about the amount of contact you are receiving then we would advise you to unsubscribe from the correspondence or contact these service providers directly and ask to be removed from their contact lists.

We would also very much appreciate it if you would be so kind to e-mail us a list of these companies to us so that we could also investigate this matter and take further action to improve our service.

Kind regards,
Peachy Loans

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★★★★☆

“Good experience to use it”

Written on: 13/09/2016 by robinclerk (2 reviews written)

Peachy LoanI used this website after checking reviews on the review centre, i was a bit sceptical at first because payday loans receieve such bad press, but i dont have a bad word to say about this website. Very good service with very fast results.s are… Read Full Review

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★★★★★

“Help When needed”

Written on: 03/08/2016 by DamienWaugh1991 (1 review written)

Great fast service. Easy to deal with thanks… Read Full Review

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★★★★★

“speed of payments”

Written on: 11/07/2016 by 431Beebe (1 review written)

absolutely superfast payments by peachy and great communication, all in all a top quality company at money lending and i have no faults to find what so ever… Read Full Review

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