Rude, cumbersome customer service

★★★☆☆
3.3 / 5
57% of users recommend this
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Cidy's review of International Paintball Group - www.ipgvip.com

★☆☆☆☆

“Rude, cumbersome customer service”

Written on: 30/08/2019 by Cidy (1 review written)

Made the mistake of pre-ordering passes for their paintball facility. The group you call to book is rude and hard to deal with.
Then once we got to the site itself in Strathmore those people were rude and hard to deal with.
Then we had to call back into the 800 number to get our money back for the balls. They basically accused us of being liars and were not going to issue a refund until they listened to the actual recorder call to find out they were wrong. We hope to get our refund as they took all of our information but ended the call in a very rude tone.
If I could give them zero stars I would.

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