Warranty Useless

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lontrav's review of De Dietrich DOD348

★☆☆☆☆

“Warranty Useless”

Written on: 18/11/2017 by lontrav (1 review written)

Bought my double oven in January 2016 with 3 year warranty administered by UK Warranty. First small things like the ovenlight had to be replaced which I did, next to go was the main oven element after 18 months. Contacted the warranty providers - had to wait 3 weeks while they ordered the part (when he eventually came back he brought a universal element not even a de dietrich one) then to be told the wire at back of oven was too short for engineer to get the oven out. In desperation bought new oven (not de dietrich) the electrician who fitted it showed me the wire was plenty long enough. So if you buy one throw the warranty straight in the bin they are not interested in repairing them and they will go wrong.

  • More than 1 year

    Owned Product For:

  • Ease of Use

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