Poor Poor company

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★☆☆☆☆
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Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of The Gadgetologists - www.thegadgetologists.co.uk

★☆☆☆☆

“Poor Poor company”

Written on: 20/03/2012

Ordered a ride on car through KGB in December for a Christmas present. Now in March and still not received it. At first the didn't give the authorization code so it couldn't be ordered but when I finally got a valid one and ordered it and paid P&P we haven't heard anything since. Emailed numerous times and not had a reply phoned too many times to mention and not got through. Tried to phone again today midday to hear the message we are now closed. Joke of a firm with the poorest customer service i have ever come across. Just want my money back now. I am currently going through trading standards. I honestly cannot believe that KGB Deals have anything to do with this company, do they not research them at all before they use them?

  • Ride On Car £99 & £20 P&P

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Zippstar's Comment

Written on: 21/08/2012

I know it's really late to reply to this now and I hope you got your money back, but I had a similar problem with a KGB deal and after numerous emails, eventually wrote on KGB's Facebook wall stating my disgust, and - surprise surprise - got my money back instantly.

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