The BoardGamers Reviews - www.theboardgamers.co.uk

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Latest Reviews

★☆☆☆☆

“They tried to use my credit card to purchase other items”

Written on: 17/12/2018 by Ortizmm467 (1 review written)

Ordered Mr & Mrs board game then received an email back saying 'Your order is on-hold until we confirm payment has been received.' then soon after my card was trying to be used to purchase electrical goods worth over £400. I cannot prove it is them but seems strange it happened straight after I received that email. I should have checked their security on website as when going back onto the site I noticed there was no padlock in the corner of the address bar making this an unsecure website for… Read Full Review

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★☆☆☆☆

“Ordered Mr and Mrs board game and used my debit card....”

Written on: 17/07/2018 by Marae438 (1 review written)

Ordered Mr and Mrs board game and used my debit card. Still not received my item, however today £53.99 to TPS online ECOM debited my account. Searched this online and it’s to The Perfume Shop. I rang my bank to query the debit and advised them that I had not bought anything from the perfume shop. The bank have raised a fraud investigation and cancelled my card. The Boardgamer is the only place I have used my card online and after reading all the reviews I believe this company is using the… Read Full Review

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★☆☆☆☆

“DO NOT SHOP HERE - take your money and never post”

Written on: 19/02/2018 by 446Williams (1 review written)

I purchased on the 7th January 2018 and still not received the item 42 days after purchasing. Sent 3 emails on 'contact us' page and no acknowledgment or contact from them. They take your money but don't ever deliver and don't even reply - i would not recommend. I would rate less than 1 star if it was an option. … Read Full Review

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★☆☆☆☆

“Order 10 Dec got email back to confirm order but when...”

Written on: 27/12/2017 by Ortega346 (1 review written)

Order 10 Dec got email back to confirm order but when I emailed them back I never received one back and still have not received my stuff… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 25/12/2017 by SaniyaUrquhart70 (1 review written)

If I could give no stars I would. Ordered Lattice game did not arrive sent e mail did not reply.Site should be shut down… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Fraudulent site, they will use your credit card BEWARE!!”

Written on: 22/12/2017 by Higgins69 (1 review written)

If you are reading this before you purchase, please please don't even consider this web site, within hours they were using my credit card on dubious web site, YOU HAVE BEEN WARNED!!!!!!… Read Full Review

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★☆☆☆☆

“Don't order anything from this company”

Written on: 16/12/2017 by nickmorgy (1 review written)

My wife ordered a Latice Deluxe Board Game at £14.99 on Sunday 10th December. She received an order acknowledgement, but no goods. She checked online and no money has been debited. She tried using their Contact Us messaging service but no reply so far. I took a look and noticed that the links across the bottom don't work: Free Delivery, No Quibble Returns, Family Run Business, Support. Also as other have mentioned no contact address or telephone number. We have checked our bank… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“DO NOT purchase anything from this site!!!!! Ordered a...”

Written on: 12/12/2017

DO NOT purchase anything from this site!!!!! Ordered a week ago and nothing has been delivered, no emails answered and my card has been used to purchase items. I've have had to cancel my credit card. It should be shut down....why hasn't it been?????… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Is this a hustle?”

Written on: 05/12/2017 by YaretziGuthrie55 (1 review written)

I ordered a game on 22 November and received an order number. A week later no delivery and no update on progress. So I tried to contact the company, but there is no phone number just an e-mail contact via the website. I e-mailed on 29 November, but as at today's date 5 December I have not had a reply, I have not had any progress regarding delivery and my item has not arrived. I didn't look at the customer reviews before ordering (and I have not used the company before), but I wish I had as they… Read Full Review

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★☆☆☆☆

“After ordering yesterday morning my bank contacted me...”

Written on: 04/11/2017 by ukConrad21 (1 review written)

After ordering yesterday morning my bank contacted me to tell me about a fraudulent activity on my account to a totally different amount & time to which I ordered & the transaction I made & this company didn’t even show up !! Please do NOT buy off this website as now I’ve had to cancel my card ! A total annoyance as to which I can’t believe after all previous reviews nothing has been done about it !… Read Full Review

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Gaynor2's Comment

Written on: 29/11/2017

Oh dear - I should have read this before I ordered!
I had a confirmation email 2 days ago, awaiting authorisation - but no payment or order delivery as yet!
I will get in touch with my credit card company.

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★☆☆☆☆

“DO NOT BUY”

Written on: 20/10/2017 by hxCameron44 (1 review written)

PLEASE DO NOT BUY OFF THIS WEBSITE THEY HACK INTO YOUR CARD AND USE IT TO BUY ITEMS POLICE ARE AWARE THIS WEBSITE NEEDS SHUTTING DOWN… Read Full Review

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★☆☆☆☆

“Did not receive item ”

Written on: 20/02/2017 by JordonCassidy (1 review written)

Do not order from this site. Never received the item. Tried contacting via details on their website but got no response. Ordered item over 3 weeks ago! was left with no option but to cancel my bank card… Read Full Review

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★☆☆☆☆

“WARNING DO NOT BUY FROM THEBOARDGAMERS! Do not buy...”

Written on: 23/12/2016 by Brenda494 (1 review written)

WARNING DO NOT BUY FROM THEBOARDGAMERS! Do not buy from this company they use your CREDIT CARD! details like others have said. I purchased my order today and then soon after my bank reported fraud action on a site I have never heard of. I don't understand how they are still trading since 2015 when they have a number of fraud claims against them… Read Full Review

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★★☆☆☆

“Real or not?”

Written on: 20/12/2016 by Forsythcf10 (1 review written)

I've ordered through this website on 12/12/16, had a email of confirmation but no money has left my account nor have I received the goods. I have used the contact form on he website to ask when I should expect to receive my order today and am waiting for a reply! Looking into the site I have found the information for the Website owner. The Board Gamers was setup in 2011 to supply the UK with the best quality games. The company is managed by a man who has been involved in the board games market… Read Full Review

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Baron777's Comment

Written on: 21/12/2016

i ordered a mrs and mrs game from this website, yesterday, i did get a confirmation email, but i need it by 31st, so i emailed them through the contact us, and havent heard anything yet
i am getting suspicious, there is no way to track your order, or login to your account, im thinking i just just cancel it too

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Cb1978Too's Comment

Written on: 21/12/2016

I still haven't had a response either - phoned my bank and they have said that no transactions with this company are pending so I have cancelled my card - bit of a pain so close to Christmas but apparently if they do use my card for fraudulent activity I would be able to challenge it but it can be a lengthy process. Better to be safe than sorry

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★☆☆☆☆

“DO NOT USE!!!”

Written on: 19/12/2016 by Imalady (3 reviews written)

They claim to sell cheaper games than most other websites & I fell for it! All looks legitimate. You get an order number & a confirmation email which says they are confirming the funds. You then never hear from them again because they have got your card details to go spending themselves! They use your card details! DO NOT USE THIS WEBSITE! No telephone number to contact them, just an online email contact which they never reply to… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 16/12/2016 by 193Stuart (1 review written)

I ordered Mr & Mrs game from this site before reading any customer reviews. Luckily read reviews straight after I made the order. Have contacted my bank and cancelled my credit card. This site should be STOPPED AND REPORTED… Read Full Review

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★☆☆☆☆

“This is not a genuine website. It's a sham. They take...”

Written on: 06/12/2016 by Kyler472 (1 review written)

This is not a genuine website. It's a sham. They take your order and then use your card details to make their own purchases. DO NOT USE THEM… Read Full Review

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★☆☆☆☆

“Ordered a kids game for Christmas last week and...”

Written on: 02/12/2016 by Diaz24 (1 review written)

Ordered a kids game for Christmas last week and straight away they used my credit card repeatedly for online computer software and to buy themselves a subscription to a bloggers tuition site! I can't believe their website still exists as appears to do same sham last year… Read Full Review

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★☆☆☆☆

“Ordered an item alerted by my bank of suspicious...”

Written on: 30/11/2016 by PrinceCochran (1 review written)

Ordered an item alerted by my bank of suspicious activity, they spent about £200 in one night! Can't understand why this site is still online!! Avoid!!… Read Full Review

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★☆☆☆☆

“Took my credit card details. Avoid!!!”

Written on: 29/11/2016 by Hagan312 (1 review written)

Do not use. They stole my credit card details. Luckily the bank picked up the fraudulent transactions… Read Full Review

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