Good customer service non-existent

★☆☆☆☆
1.5 / 5
15% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

Roger7777's review of Ticketmaster www.ticketmaster.co.uk

★☆☆☆☆

“Good customer service non-existent”

Written on: 09/10/2018 by Roger7777 (1 review written)

Customer service a waste of time. They just quote their T&Cs . I've paid for tickets for a gig in 8 months time and they say but say they are working to make the ticket available (Print at home) but that if I haven't got them the week before the event to get in touch. An absolute waste of time, no idea of what customer service is. Would have rated ZERO if possible. What a joke also bought tickets through eventim at the same time and received the the tickets within 7 days.

  • Take That

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

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