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Only Swim -
45.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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emje71's review of Only Swim -



written by emje71 on 03/01/2013

Ordered a swimsuit on 14.12.12 and paid for 1st class delivery, and delivery date confirmed before Christmas.
On 17.12.12 I received an email confirming my item had been dispatched but never recived.
Wanted the swimsuit for a holiday over the Christmas period!!
On 03.01.13 I received an email stating that the swimsuit, that I was originally told had been dispatched, was not in stock untill Feb 2013!
I called to arrange for a refund and asked why they took my money and told me the swimsuit had been dispatched. Their reply was....the email sent saying it had been dispatched does not mean it has been disptched!!!! means that the order had been passed onto the warehouse!!!
They are not to know if the product is in stock when you place the order and pay for it!!!
Absolutley terrible site...would def not recommend to anyone!!!

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