WRONG PRODUCT RECEIVED TOO LATE!!!

Click here if this is your business
Only Swim - www.onlyswim.com
★★★☆☆
2.8
From 20 reviews
45.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Guest's review of Only Swim - www.onlyswim.com

“WRONG PRODUCT RECEIVED TOO LATE!!!”

★☆☆☆☆

written by on 29/06/2012

We required Sky Blue Swim hats that were ordered in plenty of time for a swimming Gala.As they had not arrived two days before the Gala, we contacted Only Swim to find they had not even been despatched! On the morning of the Gala the hats arrived, only to find we had been sent the wrong colour. Rather than withdraw the pupils, we had to use what had been provided.
Only Swim are refusing to give us a full refund, as some of the hats had been used. To not use the hats, we would have had to withdraw from the Swimming Gala!
We will now have additional expense as we will need to purchase more hats of the correct colour for next years Gala. Obviously we will be looking for an alternative supplier.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account