Dishonest information

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Only Swim - www.onlyswim.com
★★★☆☆
2.8
From 20 reviews
45.0% of users recommend this

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  • Quality of website

  • Value For Money

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Guest's review of Only Swim - www.onlyswim.com

“Dishonest information”

★☆☆☆☆

written by on 08/01/2012

Only ordered from this site because they stated the items were in stock, waited 1 month for 1 pair to arrive. After about 3 weeks, I did receive a phone call about a problem with the order but I could not understand what I was being told, due to the gentleman not speaking very clear English. Politely asked him to send me an email to explain the situation, which they did, confirming the problem was resolved and the goods were now in stock. Since then unable to contact by phone (permanently engaged) sent SMS as advised on website, but received no reply. Full payment taken for both items 1 month ago.

Please shop elsewhere if you want a trouble free experience, my order remains unresolved. I fear it will take some time to rectify if the problems experienced to date continue.

  • £32.97 2 Pairs training fins

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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