Don't believe the website

Click here if this is your business
Only Swim - www.onlyswim.com
★★★☆☆
2.8
From 20 reviews
45.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Ilkleypeter's review of Only Swim - www.onlyswim.com

“Don't believe the website”

★☆☆☆☆

written by Ilkleypeter on 28/12/2011

Ordered two items both shown as in stock. A week later and no despatch email I called to hear that one item had been out of stock but was now in and being sent that day. The order duly arrived the following day. One item correct, the other substituted with a cheaper one!!. No explanatory note enclosed. Called to be told that the substitution was deliberate (but no explanation or refund - sounds like an attempt at defrauding me!!)

The out of stock item is still showing as in stock and they have offered me a 50% refund on p&p.

I won't be shopping with them again!

  • Speedo Pool holdall £25.99, Junior vanquisher goggles £7.69

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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