Horror Show

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★★☆☆☆
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15% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Grantpowell2021's review of JD Sports www.jdsports.co.uk

★☆☆☆☆

“Horror Show”

Written on: 21/04/2021 by Grantpowell2021 (1 review written)

Spent nearly a thousand pounds recently. The website is slow and hard to navigate and tracking information OUT OF DATE and USELESS. It also has accepted money for several orders only to tell me theyre not available ONCE everything else has been dispatched. Delivery times I HAVE BEEN CATEGORICALLY told are estimates and in the terms and conditions there is no set time. Their customer service is ABHORRENT and if you complain THEY tell you its a private matter that will be dealt with IN HOUSE.
Iv had delivery refunded FOUR times recently and been promised call backs that never materialise. Also TAKE NO NOTICE to the website they will tell you a WEEK later something is out of stock. Theyve had record sales during the pandemic AND ARE KEEPING government cash and frankly treating cuatomers like TRASH

  • Expensive

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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