Referred to trading standards

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Guest's review of GO Outdoors www.gooutdoors.co.uk

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“Referred to trading standards”

Written on: 18/02/2021

If I could give 0 stars I would. Having ordered two of the SAME item and receiving an order summary showing two of the SAME item at the SAME price and applying a 10% discount code to the WHOLE order, go outdoors have cancelled one item and refunded me a much lower amount than they are charging me for the other IDENTICAL item that I will receive thus making them more expensive than expected despite them ACKNOWLEDGING they have charged 2 different amounts for the same item to their gain. They will not rectify the error despite hours of contact with customer care and thus I have reported them to trading standards and I advise others to do the same if they encounter the same issue otherwise nothing will change.

  • Rab Power stretch leggings....variable according to go outdoors

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