Fitbit - www.fitbit.com

I buy things to last. Fitbit charge 3 after number of issues is great now but no clock faces for charges. If you are a keep up with the Jones you will be fine but if you like things you purchase longer than a year you are out of luck. I went thru 2 updates and new charge3 to find there is no more support for clock faces. On the look for a better watch not interested in Fitbit anymore

Fitbit build their products to fail. The give away was when they first created their watches and if the strap broke, so did the functionality of the watch - it couldn't be worn.At least they fixed this with replaceable straps. However the Aria scale is not made to last and they don't allow, yes don't allow, repairs after the warranty period. Just chuck it in the bin at the local waste recycling is their advice. Disgraceful - bad economics, bad for customers and truly awful for the environment.

Two fitbit charge 2's and two failures. First, the crystal cracked and was replace under warranty. Then the lugs holding the band on wore off three months after the warranty ran out. The band wouldn't stay locked in place (both ends).

Two fitbit charge 2's in 15 months. Not getting a replacement.

I have been a Fitbit user for many years and have had two different devices and a couple of replacements. My device is again down and despite the best efforts of an excellent support staff it cannot be resurrected and is now out of warranty. They offered a 25% discount on a replacement, but I have decided to pass. It would be great if the product quality and reliability were as good as the after-sales support.

I've just purchased the Fitbit versa after having the Fitbit Charge 2 for around 3 years. The product is fabulous, really easy to switch over the devices and you get to keep all your existing data (which was a worry of mine). The design is really sleek and simply nice to look at and the usability is just as good.

I would recommend this product and company to anyone who is interested in tracking their health/fitness. Easy to use and reasonably priced.

I was cutting trees when my fitbit blaze popped out of the band... A month later i found the bit while I was cleaning up the cuttings.. during the month that it was on the ground we had snow and rain. I charged the fitbit and it still works!

As documented in my activity log this watch only lasted just over a year. Poor manufacturing and design of the watch band. And the company knew of the issue and did not provide any resolution. Further more they kept selling them knowing the problem.

I bought my Fitbit from Amazon at a decent price. I used it constantly for the first 3 weeks I had it.

The charge seemed to decrease day by day to the point where I have to charge it every day and it takes 4/5 hours.

The data it provides I would challenge as I used MyFitnes Pal and Endomondo alongside it and the difference was quite radical.

I would not recommend it for anyone serious about using it to help them get fit unless you use it purely to tell you how many steps you have taken each day but then I would treat the data with a sceptical mind.

Have had for seven months, then it died. Don't feel it is even worth it to have replaced. Can't get through to customer service. I feel a product that I paid good money for should at least last one year? It will Not charge or sync. Not worth the money!

let's see what can I say about this bulky piece of #**#! total waste of my money , does not sync, band extremely uncomfortable loose or tight very irritating to the skin. I would not recommend this product to anyone I should have gone with Apple