written by JohnMcCormack on 11/09/2019
I have been a Fitbit user for many years and have had two different devices and a couple of replacements. My device is again down and despite the best efforts of an excellent support staff it cannot be resurrected and is now out of warranty. They offered a 25% discount on a replacement, but I have decided to pass. It would be great if the product quality and reliability were as good as the after-sales support.
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