Ash Footwear Reviews - www.ashfootwear.co.uk

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★★★★☆
4.3 / 5
84% of users recommend this
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Ash Footwear - www.ashfootwear.co.uk

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Latest Reviews

★☆☆☆☆

“no free returns”

Written on: 12/12/2021 by eavci (1 review written)

they do not offer free return for online orders which is quite rare today in 2021!!! I paid £13 postage fee for a pair of shoes that did not fit… Read Full Review

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★★★★★

“beautiful collection of shoes”

Written on: 02/08/2021 by G-Spires (7 reviews written)

They have beautiful collection of shoes with latest style. Got some good discounts too… Read Full Review

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★★★★☆

“Great Shoes”

Written on: 07/12/2020 by LucasCohen (17 reviews written)

It was my first time buying from ashfootwear.co.uk directly, and I was more than pleased. I've got a lot of quality and price ratios. The shipment was so safe and quick. I recommend it because someday I will be back as well… Read Full Review

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★☆☆☆☆

“No Repair Service”

Written on: 02/08/2019 by Zainab27 (1 review written)

I hardly ever leave reviews but this company has me flipping. I bought a pair of their shoes from a retailer, Farfetch. The pair had crystals and studs on and within 2 months of wear, most of them were out already. The shoes were in an almost non-wearable condition and to think that I have spent US$200 on this pair that hasn't even lasted me 3 months, yet alone an year. I brought the pair to my local ASH store and was told "Sure, we'll fix it." I receive an email about 2 days later to pick… Read Full Review

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★☆☆☆☆

“terrible customer service”

Written on: 15/04/2017

Brought a pair of shoes from Ash was sent a faulty pair - sent shoes back to company (had to pay own postage which was not reimbursed) and was told they found the shoes didn't have a fault! Ridiculous as shoe's were indeed faulty. Was sent another pair out of a 'gesture of good will' and received the pair in a second hand tatty and dirty box. Very disappointed customer… Read Full Review

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Taradsegal's Comment

Written on: 15/09/2017

did not have that problem. I ordered a pair for my daughter and they were to big and was sent a smaller pair in a few days

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★★★★☆

“Great shoes.”

Written on: 13/03/2017 by schnitzelvonkrumm (1 review written)

I bought the Ash majestic trainers, overseas delivery was speedy. Really happy with the trainers, they look amazing. I would say the sizes seem to be on the generous size, I could probably have ordered the size down… Read Full Review

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★★★★★

“Best seller !”

Written on: 09/03/2017

It was my first time to order directly from ashfootwear.co.uk and I was more than satisfied. I got a great deal of ratio quality and price. The description was exact because the model I ordered run generous as mentioned. The shipping was so fast and secure. I do recommand because I will comme back someday as well… Read Full Review

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★★★★★

“Uber Cool Sneaker”

Written on: 07/03/2017 by AlejandroGrady10 (1 review written)

Being a HUGE fan of 'Ash ' boots as soon as I saw these beauties I 'added to basket' within seconds!!! Haven't seen these anywhere else ( yet) so feeling very unique at the moment ! But as it continues to rain here in Uk only worn once so far and received sneaky looks from fellow sneaker geeks!!! Seriously comfortable! Seriously on trend with the floral embroidery , just exactly what I wanted to compliment my black leather & clay leather Ash virgin tops from last year!! Will look great with… Read Full Review

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★★★★★

“super beautiful suede boots¡¡¡¡”

Written on: 24/02/2017 by Breenyo374 (1 review written)

I like everything about the boots, they were exactly like they show in the pictures, super flattering and nice¡¡¡… Read Full Review

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★★★★★

“Great service”

Written on: 07/02/2017 by Destiny203 (1 review written)

Great service and product… Read Full Review

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★☆☆☆☆

“Great products but terrible customer service”

Written on: 28/01/2017 by 111Kehoe (1 review written)

I bought a pair of boots that were too big, to exchange or refund you have to contact customer services for a code (they didn't reply to 2 of my emails) then pay to send your product back. They suggest the cheapest option, but what if they go missing?! They didn't have my size therefore they refunded but the whole ordeal that lasted over 2 weeks and cost me £18. Won't buy again unfortunately, and a shame as I love the look of the products… Read Full Review

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★★★★★

“Found the ordering of purchases easy and the...”

Written on: 24/01/2017 by Saoiste (1 review written)

Found the ordering of purchases easy and the correspondence between Ash and me was very good. Delivery was also well done… Read Full Review

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★★★★☆

“Fab boots !!”

Written on: 06/12/2016 by DamienGoode (1 review written)

Fab boots went a size smaller and they fit perfect look great with every outfit love the studs on them… Read Full Review

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★☆☆☆☆

“BEWARE: You have to pay to return shoes if they don't...”

Written on: 04/11/2016 by Catrionacma (1 review written)

I am absolutely appalled at the standards set by this company.... The trainers I ordered were huge. When I called to advise, I was told that I should've checked the sizing guide as it is best to order a size smaller than you ordinarily would.... Why would I check the size guide when I've had the same size fert for 20 years??!! I was then told that I have to pay to return them!!!! What a JOKE!! When I asked if I could take them back to a store instead of paying to return them I was told you… Read Full Review

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★☆☆☆☆

“Customer service appalling!”

Written on: 04/11/2016 by Chasegp218 (1 review written)

Do not order direct from Ash. They do not deliver next day (as stated on their website). If you call their customer service team, they are disinterested and try to charge you an extra £10 to deliver (2 days after)... Customer service 0!!!… Read Full Review

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★★★★☆

“Very good and fast delivery”

Written on: 10/10/2016 by Eaton407 (1 review written)

Good quality and fast delivery… Read Full Review

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★★★★★

“Excellent service/products”

Written on: 10/10/2016 by Xavierd103 (1 review written)

First purchase from Ash and I will definitely be placing another order. Excellent service, amazing product (ash virgin) and great fit!… Read Full Review

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★★★★★

“The BEST boots ever ”

Written on: 16/08/2016 by DarrylGlass (1 review written)

The boots are very beautyful and comfortable. I have several pairs Ash boots and i love it. I cant imagine wear anything else. Delivery was to Poland and i was very suprsed, that i Waiting only 2 days!!!… Read Full Review

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★★★★★

“My order arrived safe and sound super quickly. Best...”

Written on: 16/08/2016 by 150Hodges (1 review written)

I discovered Ash shoes when I visited England earlier this year. I bought a pair of rose gold plimsolls type shoes with buckles as details and was delighted to find how comfortable they were... As I have broad feet!!! The website is very easy to order from and I was alerted as to when they were despatched. Delivery to New Zealand was super quick and well packaged. The actual shoes I ordered were super comfortable and stylish!… Read Full Review

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★★★★★

“Great”

Written on: 28/07/2016 by afHarrington476 (1 review written)

Fast shipping Lovely shoes Good quality… Read Full Review

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