Badgemaster Ltd Reviews - www.badgemaster.co.uk

★★★★☆
4.4 / 5
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Badgemaster Ltd - www.badgemaster.co.uk

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Latest Reviews

★☆☆☆☆

“Unable to meet agreed deadline for a business event order”

Written on: 28/11/2018 by Gyng (1 review written)

UNACCEPTABLE SERVICE - NOT RELIABLE - DO NOT USE - I feel so let down by this company. The communication was poor throughout the whole process - should have taken that as a sign. The order was made on the FIRM agreement that they would be delivered by a specific date as they were for a business event. It got to 4pm the day they were supposed to arrive and when I called I was advised that they were not going to be able to fulfill our order - not only were they not going to arrive - I had to… Read Full Review

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★★☆☆☆

“Slow Service”

Written on: 26/06/2018 by olColeman246 (1 review written)

The badges I have received are good quality but for a company that state they have a quick service turn around this is anything but true. Recently I have been trying to order some new badges. After originally ringing customer services where they just direct you to contact them by email, I have sent 2 emails to the company requesting to place an order and have not received a single reply. This has been for over 2 weeks now. This is not the first time I have received poor service. In fact… Read Full Review

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★★★★★

“Really good quality and brilliant service”

Written on: 05/07/2016 by Dougherty275 (1 review written)

Thank- you BadgeMaster . Our badges arrived this morning as promised. Everyone is delighted and your service was superb . We were very impressed to see you had Her Majesty the Queen's Royal Warrant and even more impressed when you also made us feel like royalty . You deserve your reputation as the best… Read Full Review

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★★★★★

“Excellent Service as always”

Written on: 02/07/2016 by Griffin-Altgj16 (1 review written)

Badgemaster always delivers on customer service which is fast and efficient, the team are so helpful and friendly, it's those kinds of things that make all the difference. I have used a number of badge providers in the past but in the end Badgemaster wins our business due to the quality of the overall experience topped off with a highly professional looking badge. I've stopped shopping around and make Badgemaster my first choice every time… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 18/04/2016 by Pugh1962 (1 review written)

Super slow service for a company who rates themselves as the best. Badge nothing special quality wise but OK. Lay out not synced very well, despite me asking for review pre delivery. Lied to, advised me the Badge had been put in the post on Thursday. It didn't arrive This was followed up one week later with a further advice note from Vivien staying see attached invoice Badge posted today. It did on this occasion arrive the following day with a first class stamp on. Would I use the… Read Full Review

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★☆☆☆☆

“Slow slow slow”

Written on: 12/01/2015 by Antwan409 (1 review written)

Firstly re order link on web site does not work. Customer service very poor. However ordered one badge for a new manager. Ordered on the 16th December 2014. Four weeks later still waiting. Zzzzzzzzzzzz How long does it take to print one badge ???? Will never use this company again… Read Full Review

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★☆☆☆☆

“unbelievably slow service”

Written on: 21/11/2014 by AvaJoyce404 (1 review written)

Very difficult to deal with. Poor speed of response. Ridiculously slow leadtime. Will not use again… Read Full Review

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★☆☆☆☆

“Unreliable. Poor Service”

Written on: 30/10/2014 by Compton299 (1 review written)

We ordered 6 weeks ago and still our badges haven't arrived. Polite but poor communication. I asked to be advised on an expected delivery date over a week ago but have heard nothing. We have cancelled our order as I don't want to pay the £35 set up cost if I can't rely on them sending me our badges promptly. We are very disappointed with the bad service given that they carry the royal crest and claim to be the leading name badge manufacturer… Read Full Review

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★★★★★

“Great Service”

Written on: 01/08/2013 by AdrianKyd (1 review written)

Simply a great company to deal with Fast, efficient, friendly service from knowledgeable staff. I wasn't sure what I really wanted but they were able to guide me through their wide range of badges and point me in the right direction. We ended up with the perfect solution. Highly recommended… Read Full Review

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★★★★★

“Badgemaster- second to none”

Written on: 22/07/2013 by melandpag (1 review written)

Dealings with Badgemaster are always a pleasure. Excellent products and a service second to none. Customer service staff couldn't be more helpful and certainly know their products, always guiding you to the most cost-effective solution. No wonder that Badgemaster is the UK's number one badge supplier!… Read Full Review

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★★★★★

“Great Service Great Badges”

Written on: 22/07/2013

I've known Badgemaster for years as we have an ongoing demand for badges both in small and occasionally large quantities. They won me away from my previous supplier and I have never regretted it as the pricing is competitive, but more than that the service is without question the best of any of my suppliers for any product. Quality is also great and they have helped with design too! Their website is great but it's always worth calling as that's where they really excel!… Read Full Review

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★★★★★

“Certainly use again and recommend to colleagues!”

Written on: 02/07/2013

What's important to the customer is getting something that is consistently good quality, delivered on time with reliably good customer service. This is why I use Badgemaster for my business and will continue to use in the future. I was impressed by friendly service, and the variation of badge types and designs which were recommended to suit what i needed for my Dental Practice… Read Full Review

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★★★★★

“Excellence is only the beginning”

Written on: 29/06/2013 by Mikestaniforthprobablythebestpubsintheworld (1 review written)

Many years ago a friend recommended the services of Badgemaster and I'm sure their success revolves around the continual recommendation they receive. Commitment to high standards in all aspects of the business from placing an order to the delivery of the goods are evident from start to finish. Badgemaster offer the personal service expected from a family run business and the professionalism expected from a successful corporate organisation. The quality of goods supplied is first class and so… Read Full Review

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★★★★★

“Badgemaster stands out from the crowd”

Written on: 27/06/2013 by JamesBale (1 review written)

I think what makes Badgemaster stand out is how deeply they seem to care. The phone is answered quickly and efficiently, they know who I am and their passion and knowledge for what they do really shows. All of which means I get a product that's absolutely right for me, with a slick, friendly and speedy delivery service at the right price. What more do you want from a supplier? They are a joy to work with and I can't recommend them highly enough… Read Full Review

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★★★★★

“Great Service”

Written on: 26/06/2013

I ordered badges with Badgemaster for a hen party I was organising, I was unsure what type of badge I required but I was guided every step of the way by my own personal sales advisor. The service was friendly, helpful and quick I was also very impressed with the quality of the badges and so were all of the other hens. I will certainly be using Badgemaster again… Read Full Review

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★★★★★

“Badgemater give fantastic service!”

Written on: 26/06/2013 by IanSpr (1 review written)

Badgemaster are always helpful and courteous and go the extra mile for me. They deal efficiently with my orders, no matter how large or small they are.I would not consider going anywhere else… Read Full Review

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★★★★★

“Customer Service Excellence!”

Written on: 25/06/2013 by Paul.Goodwin (1 review written)

I have used the services of Badgemaster now for more than eight years in hospitality management over two hotels. Their products are of excellent quality, which helps convey the professional image I have been striving to achieve. What is most impressive however, is the high levels of customer service I have experienced throughout my association with the company. A friendly approach, swift response, good communication and keen attention to detail are qualities that you can expect when dealing… Read Full Review

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★★★★★

“Badgemaster Top Class!!!!!!! ”

Written on: 25/06/2013 by FCDavid007 (1 review written)

Badgemaster are always 100% committed to getting you 100% satisfaction in products, price and customer care. These guys deal with some of the best known clients within the football industry in which I work and I always recieve glowing reports. The feedback from myself and staff is that the company gives friendly helpful advice, fast efficient service, outstanding quality, brilliant free design service, huge choice of styles, big selection of clothes & wearer friendly fasteners, informative web… Read Full Review

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★★★★★

“Small order no problem”

Written on: 24/06/2013 by AMCRAE (1 review written)

Badgemaster have the best service that I have come across. They cover a whole range of badges. I didn't know there was so many to choose from! I feel slightly more educated about the world of badges after going through their site. I even called up as I had a few questions of my own and their customer service team were very fun and friendly. I would definitely recommend them for any use. They cover some already massive brands but can even accommodate small orders like mine… Read Full Review

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★★★★★

“21 years of excellent service”

Written on: 24/06/2013

We have been wearing Badgemaster badges since the day we first opened our doors 21 years ago. The service has been excellent ,the quality superb and they have never missed a deadline. At the moment we are looking at changing the design and the Badgemaster free design service has come up with some really great ideas… Read Full Review

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