No refund. No customer service

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Matthews390's review of Omio www.omio.com

★☆☆☆☆

“No refund. No customer service ”

Written on: 24/05/2020 by Matthews390 (1 review written)

Booked 4 return train tickets from Scotland to Manchester. Couldn’t travel because I had been diagnosed with Covid-19. Sent refund form all tickets and medical proof and have had absolutely nothing back from them except 1 email saying they were taking longer to process refunds than normal because of coronavirus. I get it. But come on. This has been ongoing since March. Now they’re just ignoring me

  • £220

    Goods purchased & cost

  • On time

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