Failed to Deliver Our Switch & Cost Us Lots of Money

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neiltdavey's review of Business Juice - www.businessjuice.co.uk

★☆☆☆☆

“Failed to Deliver Our Switch and Cost Us Lots of Money”

Written on: 13/01/2017 by neiltdavey (1 review written)

Don't ever trust these incompetent comedians to deliver a switch for your company. We entrusted Business Juice with finding our business a cheaper two year electricity deal. They promised to arrange in October a deal with Scottish Power that seemed ideal for us, that should take effect from the start of December. Didn't hear anything about any progress so we checked to see if the switch was progressing, and they assured us all was in hand. Last day of November, day before the supposed switch, heard from our existing supplier that they had not heard anything from Scottish Power or Business Juice about the switch. Contacted Business Juice to be informed that the switch would not happen, due to a problem with Scottish Power. Told they could arrange a later switch, with possible compensation and possibly on the agreed rate, but not guaranteed. Ended up stuck with our existing supplier for next two years. Will cost our business an extra 20 per cent in electric costs and about an extra £1000 in costs each year. Will never ever use this company again!

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