PetShopBowl - www.petshopbowl.co.uk

PetShopBowl - www.petshopbowl.co.uk
★★★★★
4.7
93.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“excellent”

★★★★★

written by on 16/11/2013

excellent prices and delivery have used this site 3 times with no problems

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“Fantastic service, prompt delivery. Very quick to...”

★★★★★

written by on 16/11/2013

Fantastic service, prompt delivery. Very quick to reply to e.mails. Their knowledge on oroducts is excellent! Good choices too! Fab!

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“What a fabulous company!”

★★★★★

written by Mererid on 14/11/2013

What a fabulous company! Great value for money, the occasional free gift and delivered to my door.... what else could I ask for?? No more lugging heavy sacks of dogfood and I also get that "we'll done me" feeling as I save quite a bit of money every time I make an order. I also love the quirky little statuses put on Facebook and the delightful photos. In this day and age it is quite refreshing to find a company with a sense of humour.... and sometimes the ridiculous lol. I feel that I am part of a big pet loving family. On behalf of my dogs and I, thank you and keep up the good work.

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“A very fast and efficient service to Northern Ireland...”

★★★★★

written by on 14/11/2013

A very fast and efficient service to Northern Ireland and postage free when you spend £20 or more.

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“Fantastic service”

★★★★★

written by on 13/11/2013

Haven't used the site before but absolutely delighted with the product and service

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“Puppy food order”

★★★★★

written by on 13/11/2013

The item I required was easy to find and order. Free delivery and it arrived within 3 days of order. Well done

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“Service second to none!”

★★★★★

written by on 13/11/2013

I commenced ordering dog and cat food this year after pricing up similar brands from local stores. The savings were considerable and the products delivered very speedily straight to the door. I have two dogs and three cats and certainly intend to use PetShopBowl as long as they remain so competitive and reliable.

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“Helpful, efficient and fun”

★★★★★

written by cjthomas on 12/11/2013

We've only jut started to use petshopbowl after ordering dog food from a few different sites. I found the quality of service and goods to be really high and especially like the sense of fun with packaging etc. They also offer a service where you can repeat your orders automatically, which I think I'll with my next order, to save those last moinute panics when the food runs low. I would definitely recommend trying PetShopBowl.

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“Very trusted company who never fail to deliver when...”

★★★★★

written by on 12/11/2013

Very trusted company who never fail to deliver when promised, on most occasions my order has been earlier :-) Exceptional value for money, I save a minimum of £10 on what I order and the occasional free gifts are fab. Keep up the good work Pet Shop Bowl.

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“Great prices and Brands”

★★★★★

written by on 12/11/2013

Came across " pet shop Bowl " on my search engine , was surprised at how much cheaper they was compared to other online pet stores. Have ordered several times now, always find reliable and very quick delivery. No gimmicks like some pet stores have.

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“Splendid customer service”

★★★★★

written by Ladyhawke on 11/11/2013

This was my first order from The PetShopBowl and I really didn't know what to expect. The prices were a lot cheaper than other sites I had visited. I found the website easy to navigate and entering my order was simple. I was kept upto date on the progress of the delivery of my order by email. My order was delivered promptly, and I will definitely be using The PetShopBowl again and again. I have already told friends about this site and will continue to spread the word 10 out of 10.

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“Speedy dog food delivery”

★★★★★

written by Teezee1206 on 11/11/2013

Ordered on Saturday afternoon and i had the food less than 48 hours later. Fantastic price and with a free gift as well. I cannot fault this company and will definitely be using them in future.Highly recommended. An excellent advert for the success of the Princes Trust.

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“Good service.”

★★★★★

written by Gloria13 on 08/11/2013

I am very impressed with your Company. Delivery has been very prompt. I will recommend you.

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“dog food-fab service thank you”

★★★★★

written by on 07/11/2013

Just read a negative post and want to say that we have had dog food delivered for the 2nd time and have had a great service. Easy online website to use,fab delivery from Yodel and brilliant all round site-excellent-Well done

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“6 weeks later and still waiting?!”

★☆☆☆☆

written by PoorCompany on 07/11/2013

We ordered £300 worth of dog food early October and we still haven't received?? The order was supposedly delivered however we have never received it? After three telephone calls chasing our order a lady finally agreed to resend our order (6 weeks after our initial order). Today we have received a text message advising our order has been delivered to '9 high street' this is not our address? Nor do I know where this address is?? I then contacted Pet Shop Bowl querying why our order had been delivered to '9 high street' when I have stayed at home all day awaiting delivery! Apparently the courier got lost? So he decided to deliver it to any random house?! Useful!!!!!! I was then advised the delivery would be collected from this random house and delivered to our address at 2pm... it's now 3:15pm and still no delivery! I called Pet Shop Bowl again at 2:30pm for an update, I was advised someone would call me back in 5 minutes. 45 minutes and no phone call? Absolute useless!!!

Julie1987's Response to PoorCompany's Review

Written on: 07/11/2013

I think you have been very unlucky-we have ordered dog food for the 2nd time in the last few days-and a fab service-with an excellent delivery service from Yodel-best online shop for dog food we have used so don't be put off -give them a go !

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“Pawfect Service and Speedy Delivery :) ”

★★★★★

written by Amylooloo on 06/11/2013

I'm not usually one to write reviews - this is because my experiences of customer service and online shopping are usually unremarkable (at best)... However this is the third order I have placed with PetShopBowl and having once again received fantastic service and I felt it was time to show my appreciation by giving a 5* review! On one occasion they did not have the shampoo I ordered, so there was a bit of a delay with the order, but as soon as it was in stock my order arrived and with a lovely selection of bonus doggy treats to make up for the delay. I thought they tasted terrible, but Rocky the dog enjoyed them very much ;) All other orders for Rocky's food has arrived incredibly promptly and free of charge with the record breaker being 2 hours from ordering to my door despite being on the 3-5 day service! It's particuary lovely not lugging big bags of food from the supermarket or pet shop, and even more lovely to pay less to do this! My Collie-GSD cross seems to only be able to tolerate certain foods such as James Wellbeloved which isn't as widely available as foods such as stinky p'chum and can be rather expensive... so this has been a great find for me as much cheaper at PetShopBowl on top of the other benefits!! If you have a pet, and that pet has a bowl to fill (I hope so, it'd be messy and rather unhygenic without one)then I highly recommend using PetShopBowl to keep them happy and full. Pretty sure they sell a good range of bowls too... :D

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“Great Value and Service.”

★★★★★

written by Rhytherch on 06/11/2013

This is one of the best sites I have bought my pets food from, the value is better than others I have dealt with, and the service can't be beaten. I will be sure to shop with them again.

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“IMPRESSED!”

★★★★★

written by on 06/11/2013

Low price, high standard of service, friendly feedback, prompt delivery - Who could fail to be impressed? Many thanks. Am spreading the word to friends and family. :-)

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“PetShopBowl scores high”

★★★★★

written by on 04/11/2013

First time buyer. Easy site to navigate. Wide range of products at very competitive prices. I shall order again.

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“Good service and price”

★★★★★

written by SaraW on 02/11/2013

Struggled to find my dog's favourite Applaws biscuits at our usual shop but found it at PetShopBowl. Easy to purchase, delivered promptly and with good info from the courier company to manage the delivery in the event we weren't home. Would recommend.

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