PetShopBowl - www.petshopbowl.co.uk

I received today an expired kitten food! BB date is July 2024! Horrible. Requested a full refund.

Needed food for new puppy quickly could have got the food cheaper elsewhere but needed it quickly so paid more also another £3.00 for express delivery but never arrived on the day it should have told I could get a £3.00 refund as it wasn’t due to arrive for another day what’s the point in offering express delivery I and charging for it if you can’t deliver no food for puppy needless to say I will never use this company again plenty of other places to buy from

Still waiting for my order.... no proper communication from seller. DO NOT ORDER FROM THIS COMPANY

Ordered 6 bags of dog food on 2/4/23 with a 3 - 5 day delivery. Not dispatched and still sat in warehouse after 3 days contacted PetshopBowl by email as phone was not answered and was eventually informed that they were busy but order would be sent out as a priority it eventually arrived 9 days after ordering when it was dumped on my driveway by DHL driver in the rain. Cancelled my repeat order as cannot guarantee delivery within time frame stated on website and hopeless DHL.

Overall disappointed.

Price increase without advising

2 x payments taken despite cancelling the subscription. This has forced me into my overdraft.

Apology received and just received a further delivery .

Raised issues with my bank as I can not afford for this to keep happening. Disappointing rage systems have not been updated to reflect my cancellation

Requested call back

Very pleased. I ordered my dog and cat flea treatmenand it arrived very quickly. Everything i ordered was in perfect condition and the treatment has been affective,because my dog and cat are not scratching like crazy anymore and no sign of fleas now.I also got a free gift.

Paid almost 14 pounds to be delivered by royal mail 24 hour delivery they sent a 1 pound poo bag keyring tracked as my dogfood get text saying dogfood delivered got onto royal mail whi confirmed tracking for dogfood was infact the poo bags only reply I've received from this company is to ask me to remove my view dogfood arrived 3 days later by dpd do not buy off this company my mother in law warned me about them as her bag had maggots in halfway down disgusting company

I ordered lots of food and I ordered in enough time based on the website saying that delivery is between 3-5 days. I had 2 days rabbit and cat food left so it'd arrive in time. They haven't had any food for 2 days now as here we are 9 days later and it hasn't turned up. On phoning, I discovered that there was a delay and nobody thought to email me, despite being told "If there is a delay, we always email the customer to let them know" (obviously they don't). Order has been cancelled and I'm off to the feed store to pick up the month's cat and rabbit food.

Apparently my £70 order wasn't worth bothering about.

I'll never use them again.

such a promising start! until something goes wrong!!!!! false advertising indeed! they do not even have the curtesy/manners to respond when something goes wrong, they bury their heads instead! BEWARE!! they do not deserve their awards! Please make contact to get their award withdrawn! Princes Trust . I will not rest here! don't appreciate in a pandemic!

Had a bottomless bowl account which delivered roughly every 8weeks

Roughly 3 times now box has arrived with contents hanging out which iv taken photos and sent to just get fobbed off with a febal excuse

Do not buy from these as they do not look into or even care for their customers

Just want to take your money