They are reasonably priced & responsive to queries

I don’t now remember how I came to hear about pet planet but I’m really pleased that I did.
The products that I have purchased have been delivered in good condition and when COVID meant there were a couple of delays the customer service team sorted it out really efficiently.
The pictures and descriptions on the site are helpful & it is easy to navigate. The quality of the products is excellent and I think that Pet Planet offer good value for money.
I have bought several items of cat furniture from them and they have been extremely easy to assemble - just a case of screwing legs on. A really helpful thing about the design is that the legs are angled so that they fit tightly and don’t wobble when made.
I have no hesitation about recommending them for their overall offer and service. I haven’t had to return anything but from how they have handled the queries I had over the delivery of a larger order that came in separate deliveries I am confident that the process would be smooth.