Pathetic company, customer service is insultingly bad

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elliegarner's review of LittlePetWarehouse - www.littlepetwarehouse.co.uk

★☆☆☆☆

“Pathetic company, customer service is insultingly bad”

Written on: 27/12/2016 by elliegarner (1 review written)

I bought a cage for my rats which was under the cages for rats category. Was completely not suitable for rats, the space between bars was far too wide and my rats escaped after 1 day. I put through a request for a refund, emailed a number of times and tried ringing during the specified time.. I never got through to anyone and no one ever replied to any of my emails.
I am now £50 out of pocket and have a cage I can't use. I'm insulted and disgusted that they don't even have the decency to give me a response, I have only ever been polite while contacting them.
Do not support this pathetic company, don't waste your time and money.

  • Small animal cage with slated floor

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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