Zero customer service

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  • Customer Service

  • Quality of website

  • Value For Money

Pereira132's review of LittlePetWarehouse - www.littlepetwarehouse.co.uk

★☆☆☆☆

“Zero customer service”

Written on: 26/01/2018 by Pereira132 (1 review written)

Hamster cage arrived damaged. Emailed twice, with photo, no reply. Phoned continually for two days between the 9-12 time slot advertised, nobody ever answered phone or replied to any of my messages left. Then got email from dpd stating a delivery was coming, had to assume it was replacement as nobody contacted me at all. Luckily replacement was good. No problem with merchandise but they have zero customer service and really shouldn’t treat customers with such disrespect. Save yourself the stress and order from a better company, I will never use again!

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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