Java Plants Reviews - www.java-plants.com

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★★☆☆☆
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Latest Reviews

★★★★☆

“Decent service and nice plants”

Written on: 13/08/2020 by Ponchomouse (1 review written)

I ordered some plants from here to fill a new 240 litre tank. Did not read the reviews before I ordered and then did thinking I may have made a huge mistake. I could not be more wrong. I asked when to expect the plants, got a response in about an hour and it would be the next day. Plants arrived and all looked very fresh. They are in the tank now and growing very well. The only thing stopping them getting 5 stars is I ordered the 48" tank collection and mainly they were back plants. All doing… Read Full Review

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★★★★★

“Top quality and fast delivery”

Written on: 29/07/2020 by Adam_Leamington (1 review written)

Having read a lot of negative reviews online, I reluctantly placed an order with java-plants as they were the only company who had what I wanted in stock. I ordered a combination of soil subtrate, fertiliser and Tropica plants. The order process was quick and easy and I expected to wait around a week for the plants, as it states on their website that their Tropica plants deliveries are received weekly. I am delighted to say that my order has arrived after just 2 days. There were no items… Read Full Review

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★★★★★

“Lifelong customer, always happy with service and quality”

Written on: 06/06/2020 by TNizz1e (1 review written)

Java have brilliant quality plants, some of the best prices I've seen and the best customer service I've had from an online store in a long while. I have placed many orders with Java over the years, for many different tanks, I have always been very pleased with the quality of the plants and the customer service. From what I've read, the main reason people have left poor reviews is they do not understand the ordering process - when Java take orders, they place them with their supplier and will… Read Full Review

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★☆☆☆☆

“Rubbish ”

Written on: 11/03/2020 by Upton26 (1 review written)

Ordered plants in February and payment taken from account beginning of March but still no plants. I have emailed but have not received any response. I think the service is useless and perhaps even dodgy. I wish I had seen reviews on here before as would not have bothered ordering. Absolutely totally horrendous way to run a business. I can't comment on plants as I not received them yet. I will update review when plants arrive for quality etc but will never order from here again. My advice to… Read Full Review

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★☆☆☆☆

“Poor absolutely poor”

Written on: 13/08/2019 by DonnaNoonan212 (1 review written)

From start to finish this is a poor company to order from. Their quick to take you money but expect a lengthy delay in posting them out, then when they do eventually arrive the plants are half dead. Maybe that's because I complained and I got sent a load of totally useless plants... all in all I expected more and will never buy from them again … Read Full Review

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★★★★★

“Absolutely brilliant ”

Written on: 25/05/2018 by BrianBarker1964 (1 review written)

Plants arrived today & absolutely brilliant. Customer service is second to none. They went out of their way to help me & I can not fault them in anyway. If you are going to order plants online then I suggest you buy from java plants. I will definitely be buying from them again & telling my friends too. I can't recommend highly enough. 100% satisfaction. No complaints. Whatsoever. Kind regards Bri… Read Full Review

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★★★☆☆

“Expect a long wait!”

Written on: 12/01/2018

Ordered Tuesday the 2nd of December and plants arrived Friday the 12th of December. Shipment wasn't sent Wednesday the 10th at midday as advertised but later that evening therefore I waited in the whole of Thursday the 9th unnecessarily. Were very quick to take the money out of my account, in fact they did so 8 days prior to delivering my plants which was worrying especially when plants didn't arrive when expected. Potted plants had no root development whats so ever and appear to be cuttings… Read Full Review

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★★☆☆☆

“well i ordered from these guys before reading the...”

Written on: 11/11/2017 by toneloce19692017 (1 review written)

well i ordered from these guys before reading the reviews.i ordered for the first time on 29th october a sunday.i got an email telling me all orders recieved before 4pm thursdays will be shipped the following week,ok i thought,i emailed a guy and he said your order will be shipped tomorrow 1st class on time and without delay? that was on tuesday november 7th,so i expected it to arrive thursday or friday the latest,its now saturday 11th november and still nothing,two weeks and no plants.im… Read Full Review

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Toneloce19692017's Response to toneloce19692017's Review

Written on: 13/11/2017

UPDATE :today i got my order 13 november,i ordered bargain 100 plants for about £15 wow i have to say thee was a great collection of plants so many i couldnt fit them all in my tank,so on that note great value for money,shame about the delivery times though

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★☆☆☆☆

“Don't give them your money..........................”

Written on: 26/02/2017 by 295Sweeney (1 review written)

Ordered £80+ worth of Tropica plants which are grown and sent from Denmark, asked if I still had to wait for there delivery from Singapore and was told that's where the plants I had ordered were coming from, total rubbish and lies. Please don't give this sham company your money - My bank is recovering my money… Read Full Review

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★☆☆☆☆

“I wish I'd read the poor reviews on here before I made...”

Written on: 17/02/2017 by Del_Piero1975 (1 review written)

I wish I'd read the poor reviews on here before I made my purchase. I carefully selected the plants required and payed by debit card. Payment was taken instantly but 17 days on to date no plants have been delivered. I've sent two emails without reply. One phone call was answered but I was fobbed off and told my order was on it's way and should be with me in the next couple of days........I'm still waiting. Tried phoning and leaving voice mail messages but like everyone else I have had no… Read Full Review

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★★★★★

“Very good plants.”

Written on: 13/10/2016 by stevebowtie (2 reviews written)

My experience of Java Plants was different from that of most other people who have posted reviews here. I bought the 36" tank collection and am very pleased with the plants. They were well packaged and were separated into 5 of each plant. The packets were labelled for background, mid ground and foreground and were in very good condition. There was even a piece of soft, metal strip to weight them with. A week later they are getting established and look well. I'm using Flourish Excel to provide… Read Full Review

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★☆☆☆☆

“Cannot be Trusted”

Written on: 04/03/2016

Exceptionally poor customer service. Took a large number of tries to reach someone on the phone to check stock. Was told item was in stock and if I ordered, would be dispatched this week. Was told to mention the phone call on the transaction. Was told I could select a delivery day. Processed the order through. No option to select a delivery day. No option to send a message. Sent message through website. Sent Email. None Answered. Plants didn't arrive for three days with us waiting in… Read Full Review

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★★★★★

“Great shopping experience”

Written on: 09/01/2016 by Humpty5 (2 reviews written)

It gives me great pleasure to have an opportunity to write a good review about a company within the aquatic world I recently purchased plants from Java the delivery was extremely fast within two days the plants were of exceptional quality I can find nothing negative regarding Java Plants and will be using them again very shortly… Read Full Review

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★☆☆☆☆

“Think I've been had!”

Written on: 23/09/2015

Sadly I have to completely agree with the previous bad reviews about this company. I ordered a basic £12 selection to try their plants out over a week ago and am still waiting for the delivery. As with other buyers, attempts to get hold of the company on the phone are met with an answerphone message. The website continuously states that the order is being 'processed'. I should have read the small print on their website before placing my order as I didn't realise they ordered from abroad. How… Read Full Review

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★☆☆☆☆

“Unprofessional and dishonest!”

Written on: 26/04/2015

Worst service I have EVER experienced. After two weeks my order had not been sent out, received no reply from emails until I got aggressive, took two weeks to get refund. A refund was issued next day after I sent an email informing the owner that I knew his name (Mark Webster) and that he has multiple businesses registered to the same address in Ireland, and multiple websites such as mwrmotorsports.co.uk and mwrkawasaki.co.uk. I could find no evidence of a warehouse in Manchester as the… Read Full Review

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★★★★☆

“java new management !”

Written on: 13/01/2015 by dsHoover203 (1 review written)

I ordered from this company just before Christmas and got my order last week. All the plants were in excellent condition and was as ordered. I called java early on that week and had no problem in getting in contact with them and the information I was given relating to my order was very satisfactory. It appears they have been taken over by new management/ owners. After reading some of the reviews on here it sounds like they needed it. But like I said absolutely no problem with the new guys… Read Full Review

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★☆☆☆☆

“long wait”

Written on: 12/01/2015 by ivMedeiros161 (1 review written)

Tried ringing phone number on their website but getting the message that I have dialled an incorrect number so can't enquire about the non arrival of my order … Read Full Review

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★☆☆☆☆

“Don't buy from these guys, ever!”

Written on: 18/11/2014 by 117Timmons (1 review written)

Waiting over a month now for plants I ordered, no reply when I emailed them recently… Read Full Review

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★☆☆☆☆

“No Communication”

Written on: 30/10/2014 by Richardshw416 (1 review written)

Like other users, I have ordered plants on their website. I have had no contact from them to say the order was successful and it's been two weeks since I ordered. They quite happily took my payment and have been completely unresponsive since. They clearly don't know how to run a business. Avoid like the plague. … Read Full Review

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★☆☆☆☆

“Do not buy from this company”

Written on: 01/09/2014 by koDaniel138 (1 review written)

Untrustworthy, a man who cannot keep his promise. For any of the other prior contributors or people still awaiting their goods/refund you may wish to contact 'visa disputes'. If you dispute a transaction on your VISA Debit Card, such as services not rendered, goods not received, duplicate transactions or an overseas ATM dispute, you can speak to the Visa Debit Retailer Disputes team who will process the cancellation. Please have details about the transaction available - for example the… Read Full Review

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