written by Caylee64 on 04/12/2020
My 9 year old phone was taken extra money from, 10 euro each week for 8 weeks, when I discovered txt nation do not take actions or have propper customer service via email or do not asnwers phones or have disconnected phonenumbers on their site!.and apparently allows many companies to take money through their paysystem without real acceptance and also from minors. This does not smell good.
written by Lambih231 on 30/09/2017
I have had £200 pounds taken from my phone account by a company called GameLine via multple £4.50 charges to a premium text line. I have never heard off this company or used any of their products. The sham was facilitated by Txtnation - based in an industrial estate in Plymouth. This method has been going on for years between various web sites, Txtnation always as the intermediary and endiing with the large phone companies. There are 1000s of people who have been ripped off in this way. Txtnation will say they are just moving the money around and the the problem is with the company that initially gets your details - usually from a website sham. Why would anyone one pay £4.50 recurring to recieve a text! This has been reported to the PSA another toothless regulator. Dress it up however you like - Txtnation have been knowingly facilitating it for years.
written by rsweb on 02/12/2016
Billed me without my permission. Customer support is just full of excuses. Do not touch, do not work for them, do not do business with them. AVOID.
written by BrunoMacKinnon339 on 25/11/2016
This is obviously where it hurting them most. they will now try and get this removed
written by on 03/09/2016
I regard your company on a level with criminals--and the way you suck people in should be a criminal offense certainly in Ireland and are surely the worst crowd of people around at the moment, your main aim is to defraud people of their money and the way you go about it is so slimy and deceptive is hard to believe you are not criminalised for what you do to unsuspecting decent people shame on you, you are no better than criminals on the street
written by Levesquevz443 on 19/08/2016
I like Bulk SMS service
written by AmiyahWare on 25/07/2016
Use txtNation for all our bulk sms. No issues and easy to pay. Good account management. Thank you!
written by 211Baker on 22/12/2015
This is my second week into an ongoing financial dispute with this provider, who have charged my network without my authorisation (they were looking to set up a weekly charge which took several conversations with both myself and my network to get canceled). Their albeit pleasant customer service representatives are constantly passing the buck with promises of call backs from various teams but fail to deliver on this simplest of task. Having charged my mobile without permission or receipt, and their constant dodging of phone conversation in regards to refunding this money leads to concerns of them operating a fraudulent business. I am now on call number 4 that was meant to occur in a 24 hour time period and they have once again failed to deliver. My last recourse will be a legal one if this is not resolved in the next 24 hours.
written by victimvictim on 30/10/2015
Facilitated a company to take money off me without my knowledge or permission. After some battling, managed to get a promise of a cheque for the amount taken, nearly 4 weeks later and no cheque. Today, sent 4 emails to the person who was 'dealing' with it, no response. Rang customer services, had the phone put down on me, rang back, got told a manager would call me back today, did not happen. Tried to call back, phone lines appeared to be closed. Spoke to someone on live chat, got promised a call back, did not materialise.
written by PaddySweden on 19/10/2015
Not sure if txtNaton do end users services or give the services to clients but I think its the later. I think they should advetise where the clients customers need to post better. Our experience with txtNation is good. We are set up with txtNation for the UK, and Nordics markets. We know they do good business here and to date its been a good experience. One thing they could do better is their phone system on calling their main offices, sometimes, maybe to to all the calls it can hang!
written by Ziag on 19/10/2015
New to txtNation, so for so good. Easy to use and very competitive rates for bulk sms. Hoping to test more features shortly. I have now to grow more services and see how short code can benefit my services.
written by Kunaseelan on 09/09/2015
hi had beeen charged for many month for the subscription that i have not used or subscribed. it is worst company never reply you. they even hang calls on me many times and donot reply in emails either. they mugged me every well almost 5 quid. it is never ever open any link that you get in smsm or never open any link in msg from any company. i am gona complain about it and take serious actions against it. :P THE REVIEWS forced me to write a review.
written by Sanchezza85 on 10/07/2015
BEWARE...this conn firm sent me a text thanking me for signing up......I've never even heard of them, then i see they have charged my phone £4.50......
written by galelio on 30/10/2014
Please be careful before doing any business with txtNation , i know they seem like an international company but they are not. In my case they never delivered a penny, and they always has an excuse, they have no problem to ignore your emails if they didn't like it or hangup on you. One more thing, read their contracts carefully before you sign, they make you sign on papers that says that collecting money from providers could take 3 months or more. and you all know that more means forever. Take care.
written by JessicaMd on 17/03/2013
I have recently plugged into txtNation for Direct Operator Billing and we are now able to service our mobile apps to customers in more markets. To date the experience has been good with txtNation with no issues. Support has been good and my account manager is on hand to talk my suggestions through with.
written by EliseBaker on 25/04/2012
txtNation never let us down,Even in any sort of situation they assist us A to Z. So it is very easy to work with them,Thank You.
written by HHHIKS on 25/04/2012
Never had a problem with the txtNation service. They simplify everything and I got nothing to worry.
written by Ammmy222 on 25/04/2012
They are really the coolest service provider in UK region.Nothing like them and they can not be copied. They got plenty of options and also they got the best crew.So SMS marketing,SMS payments will be much easier than never before
written by StevenSPotter on 13/04/2012
Hello, In day to day life everyone of us will have to get the support from telecommunication,As the world has changed since Mobile phone invention.As far as I know is most of the time people aren't satisfied with the service they are getting from their service providers. But in my case I was totally satisfied with the service given by txtNation. I would highly recommend them to anyone.Because they are the best and still no one no way near to them.Keep it up Guys
written by on 13/04/2012
Congrats on your new award txtNation! Keep up the good work. Mobile Billing is an area I see growth in.
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Elgowa's Comment
Written on: 15/02/2021
Same for my 12-year old! I have just spoken to them and they said they will give me a refund, so I am hoping for that now.