Bad customer support & lots of hidden charges

★★☆☆☆
2.3 / 5
32% of users recommend this
  • Ease Of Site Navigation

  • Quality of Content

  • Value For Money

199Pollard's review of PaymentSense - www.paymentsense.co.uk

★☆☆☆☆

“Bad customer support and lots of hidden charges”

Written on: 12/03/2018 by 199Pollard (1 review written)

You get passed around from department to department trying to sort out you problem in the mean time your phone bill is racking up as it is premium rate. Beware there are a lot of hidden charges and the paperwork is a joke. Trying to decipher it is impossible and there is no VAT breakdown. Within 12 months I’ve had 2 machines replaced and have had to loose out on 3-4 days trading each time. Why a replacement machine be delivered the next working day is beyond me.

  • Ease Of Site Navigation

  • Quality of Content

  • Value For Money

Report this review
Was this review helpful? 1 0