Shame on you Viking!

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Lindsay111's review of Viking Direct www.viking-direct.co.uk

★☆☆☆☆

“Shame on you Viking!”

Written on: 24/12/2021 by Lindsay111 (1 review written)

Been a Viking customer for approx 30 years. Placed a business stationary order (as normal) - they sent it to the wrong address - they have admitted this. They have tried to recover the parcel from the address, but appear to have failed. Despite this being their fault they are continuing to invoice me for the missing order (over £500!) Had many promises from customer service and credit control teams to credit my account, but they never do... Instead, I receive Final notices, credit rating warning and threats to send to debt recovery. Nice try Viking - NO WAY. Had no choice but to refer to legal.

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