Worst service

4.5 / 5
92% of users recommend this
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SaadMajoka's review of Office Furniture Online www.OfficeFurnitureOnline.co.uk


“Worst service”

Written on: 21/09/2021 by SaadMajoka (1 review written)

Ordered a chair on on Tuesday with next day delivery, three days on still waiting for the product. Called the customer service and was advised to wait 3 more days before they can re-send the product. The tracking number given doesn't even register on the courier's website, needed the chair urgently, very disappointed.

constantly failing to deliver on their promises - Was promised again on Monday (7th day after the initial order) that the chair would be with me by Tuesday/Wednesday, just had an email saying that now the manufacturer has an issue and it wont be delivered as promised and I can order an alternative chair - When called to ask what options I have as an alternative the chap on the phone advised that the sales team is not picking up the phone...... absolute joke, no one has any sense how to resolve a query in a way that it doesn't stress the hell out of the unfortunate customer who made the mistake of ordering something from your business!!!!!

  • Goods purchased & cost

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