Do not trust

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Musikhaus Thomann - www.thomann.de
★☆☆☆☆
1.0
From 2 reviews
0.0% of users recommend this

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KylerStrong's review of Musikhaus Thomann - www.thomann.de

“Do not trust”

★☆☆☆☆

written by KylerStrong on 10/11/2015

They just sold me a faulty B-Stock VOX AC30HW2x with loose pre-amp tubes clamps, didn't allow me to open it to sort it out, arranged a shipment back 5 days later, and instead replacing it for a new one of fixing it fast, Thomman opened a warranty case and left me in blanc. When I asked for news 3 weeks later they told me would take 3-4 weeks to repair. I bought a B-Stock 100€ cheaper than a regular unboxed item, with the advertised "all as new conditions".
They have treated me very unprofessionally with huge disrespect, and I'm still waiting for the refund 5 weeks after purchase, and they won't even do any sort of compensation for having my 1.799€ for long. This is really pre-45 attitude. Thankfully not all Germans are the same as them!!!

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