Smart Cellular - smartcellular.co.uk

Click here if this is your business
Smart Cellular - smartcellular.co.uk
★☆☆☆☆
1.0
0.0% of users recommend this
Click here if this is your business
  • Customer Service

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  • Value For Money

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Latest Reviews

“DO NOT TRUST THEM”

★☆☆☆☆

written by JeffMurdock on 04/04/2024

I would NOT TRUST this company an inch with your money, or your phone! I ordered a Samsung Galaxy S21 on 9th March. Emailed them a short while later to cancel the order. Emailed them again with cancel requests *at least three times* over the following week, but got nothing but standard email replies. They sent the phone on 21st March, I returned it unopened same day - Royal Mail says they received it 22nd March. Since then, nothing. Usual meaningless emails promising a refund but "takes 10 working days". They don't answer the phone and while they might send replies to emails, the replies are worthless platitudes. DO NOT TRUST THEM! I suggest you search out reviews of this company before you deal with them. A major review site has found out that this company has been offering incentives for reviews, which tells you a lot about their business ethics! Judging by the reviews I have now seen, the company clearly has a standard practice of offering substandard products and then making it VERY hard for you to get your money back. DO NOT TRUST THEM!

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“DO NOT TRUST THEM!”

★☆☆☆☆

written by JeffMurdock on 03/04/2024

I would NOT TRUST this company an inch with your money, or your phone! Ordered a phone on 9th March. Emailed them SIX MINUTES later to cancel order. Emailed them again with cancel requests at least three times over the following week but got nothing but standard replies. They sent the phone on 21st March, I returned it unopened same day - Royal Mail says they received it 22nd March. Since then, nothing - it's now 3rd April. Usual meaningless emails promising a refund but "takes 10 working days". They don't answer the phone and while they might send replies to emails, the replies are worthless platitudes and nothing ever gets done. DO NOT TRUST THEM! YOU COULD LOSE A LOT OF MONEY. A major review site has found out "that this company has been offering incentives for reviews" which tells you a lot!

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