DO NOT TRUST THEM

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Smart Cellular - smartcellular.co.uk
★☆☆☆☆
1.0
From 2 reviews
0.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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JeffMurdock's review of Smart Cellular - smartcellular.co.uk

“DO NOT TRUST THEM”

★☆☆☆☆

written by JeffMurdock on 04/04/2024

I would NOT TRUST this company an inch with your money, or your phone!

I ordered a Samsung Galaxy S21 on 9th March. Emailed them a short while later to cancel the order. Emailed them again with cancel requests *at least three times* over the following week, but got nothing but standard email replies.
They sent the phone on 21st March, I returned it unopened same day - Royal Mail says they received it 22nd March. Since then, nothing. Usual meaningless emails promising a refund but "takes 10 working days". They don't answer the phone and while they might send replies to emails, the replies are worthless platitudes.

DO NOT TRUST THEM! I suggest you search out reviews of this company before you deal with them.
A major review site has found out that this company has been offering incentives for reviews, which tells you a lot about their business ethics!

Judging by the reviews I have now seen, the company clearly has a standard practice of offering substandard products and then making it VERY hard for you to get your money back. DO NOT TRUST THEM!

  • Samsung Galaxy S21

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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