Very intrusive

★★★★☆
4.4 / 5
88% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

AndrewWorth's review of Mobile Phones Direct www.mobilephonesdirect.co.uk

★☆☆☆☆

“Very intrusive”

Written on: 21/09/2021 by AndrewWorth (1 review written)

I order a phone (no airtime contract), they of course need my email, address, credit card etc. After the order is placed they then say they want me to upload Passport/Driving Licence/Proof of Address. Of course I am now deeply uncomfortable and suspicious.

I phone to query this and am told that there is some "auto delete" procedure - this is not mentioned in any emails.

Anyway, the only reason I tried this company was a slightly shorter lead time. So I have asked for the order to be canceled. Even then they slipped in a request for my Date Of Birth!!

There is something deeply dodgy about this. I am hoping I have not been shammed.

  • Sony Xperia 1 iii phone

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Report this review
Was this review helpful? 1 0