Mobile Phones Direct www.mobilephonesdirect.co.uk Review

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Pllewellyn's review of Mobile Phones Direct www.mobilephonesdirect.co.uk

★☆☆☆☆

“Interesting comment from VODAPHONE: “Mobile phone...”

Written on: 19/03/2020 by Pllewellyn (1 review written)

Interesting comment from VODAPHONE:
“Mobile phone direct do not provide the official iPhones from Apple. They provide black marking product that aren’t recognised by vodaphone”


19/08/2019

Thank you for your recent order.

Your order has now been fulfilled and your contract start date is 19/08/2019. Please note all handsets are supplied by Mobile Phones Direct and not Vodafone. Please retain this email in case it is required in future for a proof of purchase.





02/12/2019

Your Cashback Claim
Dear
Thank you for submitting your cash back claim.
We will now process your claim within 72 hours and aim to pay this within the next 14 days. If there are any problems with your claim we will notify you by email. (please note this could affect your payment date). If your claim is approved we will also notify you by email, so please ensure you check your emails regularly for updates on your cashback claim.
For a full list of frequently asked questions, please visit the ‘claim my cashback’ section of the website, which can be found by logging into your account.
Thank you for shopping with Mobile Phones Direct
Kind regards,
Mobile Phones Direct

I have made the submission on their website I have also submitted my Vodafone bill the response from mobile phones direct hasn’t been great I haven’t received any emails recently when I called them today they informed me that the cashback deal was not available on my account and that I should send an email if I have confirmation regarding the cashback

It looks like I will be getting the cash back it’s a shame really I do have my reservations regarding the phone being legitimate and I will look into this after speaking to Vodafone recently they’ve informed me that there are things called black market phonrs.

It looks like I will be getting the cash back it’s a shame really I do have my reservations regarding the phone being legitimate and I will look into this after speaking to Vodafone recently they’ve informed me that there are things called blackmarket phones

In a statement from Vodafone recently they informed me that mobile phones direct cell blackmarket phones in order to drive the Price down to make it available to customers to buy these phones at a cheaper rate meaning the phones are not legitimate or affiliated with iPhone for example

Meaning you will have been the latest iPhone which has been produced on the black market i.e. not the same route as an iPhone purchase in an Apple shop

I consider staying away from mobile phones direct as they have poor customer service and they do not give you the cash back as advertised this is been a long process waste of time and I will not be continuing with his phones from mobile store it in the future

I would highly recommend seen other retailers for your purchase mobiles phones direct can only offer a non-legitimate and miss selling products to customers that unfortunately it’s not something I would want to associate with


I would see mobile phones direct having their reviews steadily declining and in the current market the business would ultimately have an impact with the amount of customers reviewing them online

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