Take money but not sent my phone

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Becky1234567m's review of Mobile Phones Direct www.mobilephonesdirect.co.uk

★☆☆☆☆

“Take money but not sent my phone”

Written on: 19/10/2019 by Becky1234567m (1 review written)

I ordered a new iphone as the website said they were in stock. Paid £350 up front but then never received my phone. Customer service is terrible - unable to say when I might get my phone and will take 3 days for a customer service manager to contact me.

Money has been taken from my account but I still have no phone. Have emailed a complaint but got no reply

Very misleading web site, false claims if phones in stock and the worst customer service I've ever experienced.

  • iPhone 11 £350 plus contract

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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