Mobile Fun - Review

Mobile Fun -
93.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

MHamlet's review of Mobile Fun -

“Although the item I ordered was eventually delivered...”


written by MHamlet on 18/08/2022

Although the item I ordered was eventually delivered as described, this company deliberately lies to get your order. Their website looks like it's in Australia with a Sydney address and telephone number, but this is BS! After being unable to contact the company via telephone, I specifically emailed them asking if the item I wanted was "in stock IN AUSTRALIA" as I had placed an order for the same item on Amazon and wanted to make sure I received it by a specific date. They replied "yes". So I cancelled the order with Amazon (which was cheaper and included postage, where MobileZap/MobileFun charged me $52 for postage and gave no option to change the postage), and placed the order with MobileZap/MobileFun. Then as I watched the tracking, the item was dispatched from the UK, then went to the USA (did a couple of laps of different states, LA to Cincinnati and back to LA), then arrived in Brisbane (where I live), went down to Sydney, then finally back to Brisbane. When I wrote them again explaining that I could have left my order with Amazon and saved over $60 after they deliberately lied to me, they totally disregarded this part of my email and spoke about their shipping policy (nothing to do with it...) and because my order had arrived (aahhh, no it hadn't) there was nothing they could do. I won't be dealing with this deceitful company again!

  • Samsung Galaxy SmartTags 4 pack - $245 (incl. postage)

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

Was this review helpful? 0 0