M Blue Ltd Reviews - www.mblueltd.co.uk

★★★☆☆
2.6 / 5
41% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“DO NOT USE THIS COMPANY ”

Written on: 26/11/2019 by Ajwatkins (1 review written)

We sent our iPad to mblue for repair on 18th October, we paid extra for the 24hour rapid repair service but, over three weeks later, our iPad was returned in exactly the same condition as when we had sent it. We have tried to contact the company on numerous occasions but have had no response. We will now be contacting Watchdog and Action Fraud to try to prevent this happening to others. Do Not Use This Company!… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID ”

Written on: 07/07/2018 by 262McGraw (1 review written)

I sent my device for a repair it came back even more broken than what was broke on it which was just a glass. Million excuses and lost money. If you value you beloved phone or tablet, then please research this company as make sure you are sending to them as they operate under different names and alias over the internet. Always pay with your credit card and if things go wrong then ask your bank to charge back as companies like these are no good and they done have any form of training in… Read Full Review

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★★★★☆

“Warranty Repair”

Written on: 29/05/2018 by Patrizia23 (1 review written)

I used mblue to fix my cracked iphoen screen and received my phone within a couple of times back and repaired. A few months later my screen started to get loose on the sides so I send my phone back in for a warranty claim. I got my phone back in couple of days all repaired with no charge. Communication was great and would recommend mblue and use them again… Read Full Review

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★☆☆☆☆

“AWFUL-!!!”

Written on: 13/05/2018

Cracked screen and phone wouldn't turn on, so used this company, as I had before... Awful service this time, would avoid & warn everyone to avoid them too-!! 2 & 1/2 months it took to get my phone back to me, every time either me or my parents rang, we were given excuses as to why the phone couldn't be sent out, even being told they had sent it out but upon ringing them found out it hadn't with more stories... Awful communication on the account on the website, so had to ring but were… Read Full Review

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★☆☆☆☆

“Disgraceful Service - Essentially stolen our property.”

Written on: 20/04/2018 by JustinDo (1 review written)

We have done business with MBlue for nearly a year, and the quality of the work has degrading during this time. Work has come back faulty, and some have not come back at all. We currently have 6 iPads outstanding with them, some since December/January.. and they will not return our devices. All promises but no delivery. Although the two guys I dealt with have both reassured me these devices will be returned, it has now been 4 months and it will most probably still be longer. I would NEVER… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 06/04/2018 by KaylieFox (1 review written)

A very simple review. After cancelling my repair the very next day after sending the money, with hindsight stupid I know , I requested a refund. I received an e mail stating money would be refunded , not a problem. After waiting two weeks and no refund I phoned the company and was told there must have been a problem in processing the refund but it would be done immediately. Two weeks further on and still waiting I have put the matter into the hands of my credit card company who are… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 01/03/2018 by AmyaHarvey (1 review written)

This company has had my phone for more than 3 weeks now, and every time I eventually get through I am told a different excuse as to why. I was told that due to the Chinese New Year that no parts would arrive for 3 weeks. Then I get told one week that the part had arrived and they would have it out to me for next Monday. That day came and went and I called again only to be told that it was still there and they didn’t know why it wasn’t sent and would get back to me by the end of the day. 3… Read Full Review

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★☆☆☆☆

“The worse company”

Written on: 28/02/2018 by Giannaa1970 (1 review written)

Previously used this company a few years ago after my little one dropped their Nintendo 3ds, they ruined it scraped the interior and replaced the cracked screen with what looked like a cheap piece of plastic. I was furious when it returned. I eventually sent the day to the actual Nintendo who repaired it, conducted an internal and external exam for just over £80.00, they also gave me a years warranty so that if later developed a fault or it broke they would fix it free of charge. Beware of… Read Full Review

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★☆☆☆☆

“No Contact after Sending Broken Screens”

Written on: 15/02/2018 by Greenwoodsb418 (1 review written)

I sent some broken phone screens over a month ago and have had no response at all. I try to call the number on there website but it just rings out. … Read Full Review

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★★★★★

“IPHONE 7 SCREEN REPAIR”

Written on: 19/01/2018 by chrisange (1 review written)

I would highly recommend this company the service and repair was brilliant well done .Hopefully I wont need another repair if I do I know where to come . Thanks again… Read Full Review

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★☆☆☆☆

“What a complete waist of time ”

Written on: 05/01/2018 by johng1960 (1 review written)

I sent my iPad 21st nov for repair meant to be 3 days kept having to phone them they kept saying they are waiting for parts then the were not good enough 3 weeks later still no iPad so they sent it back i then took till toady to get my money back KEEP WELL AWAY FROM THEM. I then sent it to another firm got it back within 3 days perfect… Read Full Review

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★☆☆☆☆

“Phone damaged during repair ”

Written on: 12/12/2017

I have recently sent my mobile phone to M Blue LTD to have the earpiece repaired. I got the phone back with the repaired earpiece, however, the touchscreen was now not working properly. M Blue LTD is refusing to take any responsibility for having caused this damaga but offered to repair the touchscreen for another £40.00. Very dodgy selling techniques… Read Full Review

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★★★★★

“Great Commuication”

Written on: 24/11/2017 by Ariannar164 (1 review written)

Website very easy to follow, communication by email and telephone excellent. Great service posted 5pm on Monday received back Wednesday before lunch. I had an I-phone 7 plus screen repaired. They needed to replace the ribbon too but contacted me first for approval. Fast track well worth the extra £10. Great price compared to other repair centers. Would definatley use again if needed. Highly recommended… Read Full Review

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★★★★★

“Excellent ,quick professional service”

Written on: 20/11/2017

Easy to use website. Just click on a fault button. The rest is explained what to do. Very quick repair to cracked screen. Great value for money. Returned quickly and kept informed throughout. Perfect ! Have used before and no doubt will use again… Read Full Review

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★★★★★

“Brilliant efficient quick”

Written on: 18/11/2017 by Tilley451 (1 review written)

Posted phone with scattered screen Monday. Received Email Tuesday saying phone despatched to carrier and will be with me Wednesday Carrier emailed Tuesday evening phone will be with me between 12 and 1 o'clock Wednesday Phone returned 12.15 Absolutely satisfied. Couldn't have asked for a better service… Read Full Review

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★☆☆☆☆

“Sony Z3”

Written on: 18/11/2017 by ColinMcGuire (1 review written)

I had a screen replaced by Mblue with a 12 month warranty. My phone was returned a week late with a new screen. After a day of use i noticed the screen had cracked in the bottom corner, I took a close look and noticed the screen had not been bonded at all along the right hand side of the phone. I have emailed them with detailed photos with no reply from them, then tried to call them several times and have been told someone will be in contact, no one has, no reply from the so called warranty… Read Full Review

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★★★★★

“iPhone 6 screen repair”

Written on: 14/11/2017 by Chrisboseley (1 review written)

Great service ! Replaced the screen on my iPhone 6 Now working perfectly Returned in a couple of days. Very fair price compared to Apple shop! Highly recommended Many thanks … Read Full Review

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★★★★★

“iphone screen replacement”

Written on: 13/11/2017 by Kearns30 (1 review written)

I sent my iPhone 5s for a cracked screen replacement. Posted on Monday and received it back, fully repaired, on Thursday. Excellent service and superb value… Read Full Review

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★☆☆☆☆

“No Customer service!”

Written on: 04/11/2017 by acGarcia274 (1 review written)

No customer service...! sent phone for repair and came back faulty, tried to ring them but just ignored, now I have no phone.. no refund.. they say the work is guaranteed but it is worthless..... !! don't use… Read Full Review

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★★★★★

“iphone repair”

Written on: 04/11/2017 by TerryMadden (1 review written)

First time I have used this firm, fantastic service and very helpful… Read Full Review

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