DirectMobiles Reviews - www.directmobiles.co.uk

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★★☆☆☆
1.6 / 5
14% of users recommend this
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Latest Reviews

★☆☆☆☆

“MFD - Conmen and theives, never purchase from them....”

Written on: 10/01/2019 by colinrobson (1 review written)

Never purchase from them. Full details inside. Better chance of finding Madaline McCann than getting a honest deal or refund out of these people. So I ordered a Samsung note 8 on o2 back in August 2018. £41 a month contract, nothing up front, 50gb data and all texts / calls. A good price for me and a good deal. Well this is where it went wrong. Mobile phones direct (MPD from now on) screwed up at EVERY stage going along. All done online and that aspect was hassle free, second people… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 20/10/2015

This is a classic case of undercutting the competition marginally but then offering catastrophic customer service! Using a price comparison site I found that these guys had a better deal for an iPhone than EE could offer me as part of my upgrade. Since EE wouldn't match it I went with DM. 1 - You're lucky if you can ever get through to anyone, even on the sales line which should have warned me off if they aren't even efficient enough to accept new business 2 - When you do get through you… Read Full Review

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★☆☆☆☆

“The Poorest Shopping experience ever! Do not buy a...”

Written on: 11/03/2015 by mrmmiller (1 review written)

I ordered a Blackberry Passport on contract on the Sunday, Monday I receive an email to say the order has been processed however the phone is out of stock, someone will call me when it is back in stock. 3 Days later still no call, I spend 15 minutes waiting on the phone to some call center in India, only to be told the phone is now discontinued. No one called me, I had to waste my time and call them, they offered no resolution and no apology. Please Think Twice before ordering here, although… Read Full Review

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★☆☆☆☆

“Waiting two weeks for the phones I've ordered -still...”

Written on: 10/12/2014 by 338White (1 review written)

Over a week ago I have ordered two contracts with sony xperia z3 compact - two days later I've received the email they don't have it in stock. After I waited few days I called to ask when they will have it but they couldn't answer, so after another couple of days I called them back someone told me they will be back in stock over weekend. We have Monday so I called back to check if they arrived but the lady told me they are still out of stock and she has no idea when will it be back.... my pack… Read Full Review

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★☆☆☆☆

“Very disappointed !!!”

Written on: 22/11/2014 by ciupicu (2 reviews written)

I place an order 4 weeks ago and finally I had to cancel it. All this is just because I’m wasting my time and money, I phoned them at least 15 times during this period to see the status of my order and all times I get just lies from them. NOT RECOMMEND TO ANY ONE TO ORDER FROM DIRECTMOBILES.COM !!! … Read Full Review

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★☆☆☆☆

“Lied to to get a sale”

Written on: 14/11/2014 by Grayjf1978 (1 review written)

ordered a phone with the proimse of next day delivery (Friday) and worse case Saturday as i was desperate for a phone for work commitments. I booked a day off work so that i could take delivery Friday. Friday night the phone had not arrived so i called Directmobiles and spoke to the same Sales man that promised next day delivery or Saturday at worst, he had changed his story saying that it should be delivered on Monday… Read Full Review

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★★★★★

“Brilliant prices and service”

Written on: 03/09/2013

I wanted a I phone 5 deal for my wife with unlimited data as she uses the Internet a lot for her work. I trawled the Internet to find the best deal and found directmobiles to have the best deal.500 minutes,unlimited data and texts with T Mobile for £27 PM with a £59 handset cost. I called phones 4U and Carphone warehouse and a few other big players in the field and nobody could match it never mind beat it , unless you want to go through the hell that is redemption deals!! . Ordered the phone… Read Full Review

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