Made SADA by ASDA

Having ordered two sim cards on line ( I don’t normally have a problem with my post), but mysteriously, neither made it through my letter box (if they were ever sent ?)). In the end I opted to get a sim card from my local store.

Having got my PAC code from Giffgaff, I fully jumped ship today to ASDA an experience, that has left me a whole lot SADA.

Superciliously, I have acquired a marginally better package for the same monthly price (i.e. more txt / talk time).

However, it seems I have done so at the expense of a lesser quality of signal ( that dropped off frequently in my house today), coupled with communicating with a call centre that appears staffed by people who are either completely deceitful or dreadfully trained, except for, to say anything, no matter how inaccurate, just to get rid of the query.

Furthermore, when I realised their errors, called again and politely but properly pointed their errors out to them, they didn’t have the courtesy or the grace, to say that dreadful word ‘sorry’, well not until firmly pressed by me to say so.

I am not a heavy user, and having now paid in enough credit for a couple of months Txt / calls, I guess I will see it through until the end of my current credit.
If the same poor service I have experienced on day one persists, then I will happily and easily jump back to Giffgaff, for the reliable / honest service that I have come to expect.