Left without working phone number

Click here if this is your business
★★☆☆☆
2.1
From 168 reviews
30.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Vickybournemouth's review of Asda Mobile - www.asdamobile.com

“Left without working phone number ”

★☆☆☆☆

written by Vickybournemouth on 14/08/2023

Think about your worst customer service experience, then double it! Asda mobile contradict themselves, follow a poor script, fail to provide a fix or update… shocking!!!
I write this as we fall into day 9 without a working phone number. Port across in 24 hours they say…. 9 days later and no explanation, no idea of when it will be fixed. Nothing. Just a “we’ll call when it’s fixed” laughable if it wasn’t so painful!! Avoid this provider at all costs! Oh and this is all whilst still taking me money for a service not provided.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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