Written on: 08/06/2022
ASDA Mobile/Vodafone cancelled my SIM card three months ago in error. They admitted their mistake and said they would send me a new SIM card and transfer my credit balance to the new number.
Despite chasing them over the past two months, where on each occasion they continued to assure me (albeit reluctantly) that they would transfer the credit, they have failed to do so and are now even claiming that I cannot prove the number that I had for many years was actually mine.
A year ago I would have given ASDA Mobile 5 stars as when they were partnered with EE I found their service to be excellent.
As rated by our community of reviewers
" Useless " Read More
" Took away parts from my phone " Read More
" Not a Happy Bunny " Read More
" They sent me an empty box…!!! " Read More
" DO NOT USE THIS COMPANY " Read More
Written by Jodiecoll