OnBuy - UK Online Marketplace Reviews

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“purchase fine but the spam and emails are ridiculous,”

★☆☆☆☆

written by mikeyranson on 26/11/2023

Did a purchase which was fine but the constant feed of emails and spam is beyond a joke. I cant even close my account. I always untick the box for agreeing to spam. Maybe this site didnt have that box during purchase as i cant remember everything. Purchase received and everything fine then constant requests for review of their service and shopping experience. Today some three weeks after, i decided to unsubscribe from their spam. You cant. As my account was less than 30 days old, i have to keep receiving spam emails. You are pestered and harassed by their spam. By forcing me to continue receiving their spam, i will be closing my account after 30 days and you have now lost a potential customer. I cant understand why these companies think you will shop with them when they bombard you with spam.

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“Buyer Beware”

★☆☆☆☆

written by GeorgeKearse on 22/04/2023

Briers Lady Gardener Gloves, Pink, Medium Sold by Ecommerce Enterprise Dispatched 17/03/23. What was received was nothing like the item pictured, took two weeks for refund to be received. Buyers Beware: OnBuy is full of sellers selling sub-standard product, product not as advertised, even Amazon Marketplace Sellers selling their fake product via OnBuy but processing everything via Amazon even using Amazon envelopes to deliver their rubbish and Amazon Returns to return it. Use PayPal to pay so as to have recourse should you have problems obtaining refund. Website should make it clear upfront on every webpage it is an Online Marketplace as it is not evident when going directly to item from Google Search result.

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