Written on: 07/06/2019 by alkancsn (1 review written)
Had a data capture error setting up a direct debits for these people. Stupid error that should have been easily resolved but felt like I was banging my head every time I spoke to someone.
Ended up feeling playground bullied by customer service staff who just seemed to want to lane me.
A bit of teasing and experience would not go amiss.
It was a stupid error that should have r been dealt with in the first call but instead I was made to feel stupid.
Really gripe I never have a problem again as their staff are just unhelpful.
Wish I’d know their customer. Service team were just robots with names.
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Written by alkancsn