worst company ever not recommended

We used Nemo for our extension 10 years ago and were due a considerable bonus payment , in the middle of our term we had some financial issues due to illness which lead to a down turn in work and finances , this lead to arrears , which we agreed to repay sending six month updates, we were constantly harassed between these periods for more money which we could not afford , unknown to ourselves this has lead to our bonus not been paid due to a small clause in there terms , they have no consideration for our financial situation , they have there own in house complaints which obviously, always side with themselves , would never ever use or recommend this company, we intend to fight to recover our bonus , and would have liked to have terms explained before we signed , knowing what we know now we would have gone else ware