Loan Options took 2 payments of £67.76 from my bank account in May (despite me contacting them to ask them to cancel my account as soon as I had clicked the proceed button) one they refunded immediately, the second I am still waiting for 2 months later!!!! Despite contacting them by e-mail (which they hardly ever reply to) and by phone and despite being assured 2 weeks ago that the refund was on its way and despite being told 1 week ago that the refund would be in my account by the end of last week. I am still waiting. When you ask to make a complaint you are referred to their head office and told that you cannot speak to a complaints manager. All in all - do not use!!!!!!!

used loan options many times over the last 3 years as they are local to me in wales... grt company, always there to help. thank you

This company took money from my bank with telling me, ask for refund it's taking four weeks, their do answer their phones, If you need a loan never go to this company in fact any pay day loan company their will take you money.Also never give them you bank details they will take money from you bank.

This company took a payment of £67.76 from my account without asking me. I have asked for a refund and they say log in to get you refund I do that and it does not recognise my details. Joke of a company. If this company reads this. Review get my refund sorted NOW

thank you to the team at loan options for he;ping us secure the loan we needed. very impressed with the speed, thank you

loan options basically did exactly what it says on the team - they gave me LOAN OPTIONS which was great. i got my loan cleared in my account just over 2 days after i made the application

they took 67.76 out of my account without my autharasition and there website says they don't charge yet they took it out for membership i have requested a refund i doubt i get it back i want my money back and was not even given a loan Terribele Terrible Terrible please people avoid them

This company got hold of my details charged my card and then only offered half my money back stay well clear the government should ban this company

This company somehow got hold of all my information and took £67 when is requested a refund they offer me £45 how does this even work out. I am currently taking the matter further with the financial ombudsman. I am not having this i was not even after a loan and somehow ended up joining this company reaping no benefits. When offer the refund which has taken 2 weeks already they offered me a less amount trying to claim i have had full use of there facilities? Company's like this should be banned and the government really needs to look in to this.

NOT EVEN WORTH 1 STAR Now trading as"loan-optionsuk.net" Previously known as "loan-options.net" and "loanoptions.net" They take your money and when a refund is requested keep asizable chunk for doing sweet FA. DO NOT USE THIS COMPANY I liked absolutely nothing and disliked everything about them. Could go on and on but i have wasted enough of my time on them on here

i have nothing but praise for loan options for he;ping me secure a loan quickly and at quite a reasonable rate of interest for a payday loan

loan options are excellent and if you are looking for a quick loan definitely use them

Even when you follow their own T&C's on their website to get a refund and make it explicitly clear to them that you do not want a membership nor anything to do with their company they bombard you with text messages saying your request for a refund has been received, you then get a text telling you to go to their website and login to your account and your login details will arrive shortly - they never materialize. You then try and contact the company again through their website to find out that they have suddenly blacklisted your email address and have no intention of providing you with a refund.

if you need a loan use loan options, they are excellent

in regards to loan options and most other companies , there is a way to get round their fee charges , now most of these companies don't make it clear on the website , that there will be a fee taken , but it can take up to 62 days to take their fees from your account, all these companies are are brokers , they will send you links like shopacheck and sunny and so on , but its just as easy for you to do it yourself , rather than ring up ranting to the customer advisor how u have had all your money taken from your accounts because of the fees charged , just go straight to your bank and do a chargeback , dont mention fraudulent activity because 95% of the time it really does not help you , just go straight in with a chargeback for an unauthorised payment taken, that way u will get all your money back , not have to wait and go through a procedure to get it , and it finally makes the company look bad if all these chargebacks are going to their company :)

joined loan options and received MANY loan options and secured a loan. Very good

ive had some experience with a number of loan companies recently and loan options were decent... would recommend

i asked for a loan and all they did was take money from me and put me into det why would i pay them over 60 pounds to get a 100 pound loan also trying to get your money back is hard work they just muck you about still awaiting my money back from them what a waste company stay well away