Terrible Customer Service - Didn't Even Deliver

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Amarisx497's review of Timeshop4you - www.timeshop4you.co.uk

★☆☆☆☆

“Terrible Customer Service - Didn't Even Deliver”

Written on: 04/05/2020 by Amarisx497 (1 review written)

Ordered a clock off them which went wrong after a couple of months. After a lengthy conversation, they eventually agreed to refund. They then agreed to send a replacement.

This time however, they messed up the delivery address (doesn't even exist). It is now stuck with the delivery company, who have said that the shop needs to ask for it back. The shop has refused to accept responsibility and claim it was our fault (even though it was the same address as last time which did exist).

You're lucky to even get a response after 24 hours - they will ignore your emails if any of them involve the word 'refund'.

Avoid them like the plague.

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